Strategic Account Manager

Clarivate Analytics; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Clarivate Analytics is seeking a Strategic Account Manager to secure and grow partnerships with key strategic accounts across Asia-Pacific. You will develop relationships within Marketing, Strategy, and Commercial teams, and use consultative sales to deliver innovative solutions.

The role involves building executive relationships, leading regional opportunities, and expanding Clarivate's product uptake across departments. Travel within Asia is expected in a hybrid, full-time role.

Qualifications

• Proven experience in strategic account management and regional partnerships.
• Strong consultative selling and relationship-building across stakeholders.
• Experience selling complex market research or business intelligence solutions.

Responsibilities

• Build and manage long-term C-Suite relationships to drive strategic alliances.
• Lead new business development and growth within the APAC region.
• Oversee regional account strategy and multi-country opportunities.

Skills

C-Suite relationships

New business development

Account growth

Upselling & cross-selling

Strategic account planning

Executive presenting

Travel willingness

Education

10+ years sales & account management

Pharmaceutical or healthcare background

Business or scientific degree

Job description

As a Strategic Account Manager, you will be tasked with securing, building and developing partnerships with Clarivate's Key Strategic Accounts in the Asia-Pacific region. Successful candidates will have an active network of key stakeholders within Marketing, Strategy and Commercial teams and employ consultative sales skills to identify, qualify and facilitate innovative solutions to customer's problems. While there is an established book of business and strong foundational relationship base in some of these regional headquarters, there will also be an expectation to develop new relationships and upsell/cross-sell new solutions.

Primary Duties and Responsibilities

• Build and develop long-term C-Suite relationships to advance strategic alliances
• New business development
• Managing existing relationships to growth
• Upselling and Cross-selling new/existing services and solutions
• Lead key Regional or multi-country strategic opportunities that are critical to achieving account plans and regional financial goals
• Conducting whitespace analysis for assigned Strategic Accounts
• Owns the regional account strategy considering Clarivate priorities and customer strategic objectives and implement regionally
• Partner with Customer Experience and Marketing teams to optimize the customer journey with Clarivate
• Interfacing with all key buying points and advocates including Senior management, users of the platforms, department/franchise heads, brand teams etc.
• Expand the uptake of Clarivate's products and services into new departments
• Generating proposals, planning customer meetings, and forming a Clarivate team best suited to meet the customer need
• Developing and maintaining a high level of customer, industry and product knowledge

Education and Experience

• 10+ years Sales and Account management experience
• Can demonstrate an established active network within Regional operations of Pharma MNCs
• Experience of selling complex and bespoke market research or business intelligence solutions
• Pharmaceutical or Healthcare industry experience preferred
• Business or Scientific Degree preferred

Competencies Required

• Passionate about winning and focused on building relationships at all levels within an organisation
• Proactive; makes things happen and inspire others to take action
• Ability to travel (under 'normal' circumstances) within Asia
• Experience in territory / account planning, creating custom proposals and responding to RFPs/RFIs
• Excellent presentation, verbal and written communications skills
• Ability to manage time effectively and balance multiple priorities in a fast-paced environment
• Can lead and influence without direct authority
• Clear thinker with proven ability to synthesize complex issues into simple messages

Languages

fluency in English. Knowledge of any, or several, other languages would be beneficial.

Hours of Work Full-time, permanent, Hybrid

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation. Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.

For more information, please visit clarivate.com