Desktop Support Engineer – IT Firm

IT Solution Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An IT solutions company is seeking a Desktop Support Engineer in Singapore. The role involves providing technical support, troubleshooting issues, and managing IT equipment. Candidates should have a diploma in IT and at least a year of relevant experience. Successful applicants will enjoy a dynamic work environment focused on innovative IT solutions.

Qualifications

• Minimum 1 year of working experience in the IT industry.
• Willingness to take on a 1-year contract and travel for projects.
• Quick learner with adaptability to new technologies.

Responsibilities

• Provide 1st to 2nd level desktop support for end-users.
• Assist with installation, configuration, and troubleshooting of desktop PCs.
• Manage hardware & software requisitions and inventory.

Skills

Customer-oriented

Problem-solving skills

Ability to manage multiple tasks

Education

Diploma/Degree in IT, Computer Engineering or Computer Science

Tools

Microsoft Exchange

Linux

Job description

Looking for Desktop Support Engineer in Singapore

Position Title

Description

IT Solution Singapore is currently looking to appoint a Desktop Support Engineer to join their company IT team in Singapore office.

IT Solution Pte Ltd aims to be the leading Singapore-based firm for corporate IT service that provides One-Stop Solution services for our clients.

We are a young and dynamic company specializing in IT Solution Services. We are committed to easing your workload by providing various IT needs and enhancement solutions in an innovative way to aid in your business administration.

You can entrust your IT functions to us while you focus on your core businesses. We are constantly developing and launching new enhancement solutions to assist in optimizing our clients’ network, IT infrastructure , applications, websites , and online marketing .

Our Mission
To provide customers with the best quality of services at an affordable price and prompt delivery of services.

Our Vision
To become a leading premier IT solution provider, both effective and efficient in providing a comprehensive range of quality IT solution and digital marketing support.

Remuneration is commensurate with qualifications and work experience. Qualified and interested candidates should email their resume to in ** @ ************ om.sg

Please state your current and expected salary and include in the CV a digital photo of yourself.

Job Responsibilities

• Provide 1st to 2nd level desktop support for end-users
• Work closely with customer and resolve issues promptly and efficiently.
• Assist customer with technical support of desktop computers, application and related technologies. Support includes perform installation, configuration, migration, upgrading and maintenance of desktop PC, OS, application software and related IT peripherals.
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate and provide temporary and/or permanent resolution of incidents escalated.
• Manage hardware & software requisition as well as the inventory for all IT equipment and coordinate for any disposal requisites.
• IT related activities as requested by users on a case-by-case basis or projects requested by client.
• Any other ad-hoc duties assigned.

Requirements

• Min 1 year of working experience in IT industry
• Candidate must possess a Diploma/Degree in IT, Computer Engineering or Computer Science
• Knowledge in Microsoft Exchange / Linux an advantage
• Willing to take on a 1-year contract
• Willing to travel or be deployed for projects
• Able to quickly learn and support new technologies and take on new responsibilities as priorities changes.
• Customer-oriented and able to manage multiple tasks in a fast-paced environment with problem solving skills.

Hiring Organization

Employment Type
Full Time

Industry
IT Solutions Company

Job Location
51 Goldhill Plaza #07-11, 308900, Novena, Central, Singapore

Working Hours
Mon – Fri: 9:00 to 18:00

Date Posted
1 January 2023

Valid Through
30 June 2023

Thank you for having an interest in this position, please kindly email your resume to in ** @ ************ om.sg . Please state your current and expected salary and include in the CV a digital photo of yourself.

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Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.