Desktop Engineer: Endpoint & Asset Lifecycle Specialist

IDC TECHNOLOGIES (SINGAPORE) PTE. LTD.

Singapore

On-site

SGD 50,000 - 80,000

Full time

4 days ago

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Job summary

IDC Technologies (Singapore) Pte. Ltd. is seeking a Desktop Engineer to deliver Level 2 support across Windows, Linux, macOS and iPad environments, while handling endpoint onboarding/offboarding and technology refresh activities.

The role focuses on asset and license management and coordinating endpoint projects to ensure successful delivery. Ideal candidates have at least 3 years in desktop or endpoint support and IT operations, with strong troubleshooting, enterprise end-user computing

Qualifications

Minimum 3 years of desktop/endpoint support or IT operations experience.
Strong technical troubleshooting and problem-solving skills.
Experience supporting enterprise end-user computing environments.

Responsibilities

Provide Level 2 support for Windows, Linux, macOS and iPad environments.
Support endpoint onboarding, offboarding, technology refresh, OS patching and upgrade activities.
Manage scientific IT hardware, software and software licensing throughout their lifecycle.
Maintain inventory records and ensure compliance with licensing and asset management requirements.
Participate in technology evaluations, POCs and endpoint-related projects.
Generate compliance, asset and operational reports while supporting continuous improvement initiatives.
Coordinate project activities with users, vendors and internal stakeholders to ensure successful delivery.