Desk Assistant

GFI Group; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

GFI Group, based in New York with global reach, is seeking a detail-oriented professional for trade/data entry and client support in Singapore. You will liaise with front office and clients on G10 FX Options markets, manage records, and assist with ad-hoc projects to ensure smooth day-to-day operations.

The ideal candidate is fluent in English, has prior client-facing experience in financial firms, and thrives in a fast-paced environment while maintaining accuracy and strong teamwork.

Qualifications

• Fluency in English is required.
• Ability to work with front office staff and resolve client queries.
• Fast learner with attention to detail.

Responsibilities

• Responsible for timely and accurate trade/data entries.
• Compile, organize and maintain records of business transactions.
• Work closely with front office staff to resolve customers’ queries as they arise and elevate when appropriate.
• Liaise with clients on the G10 FX Options markets.
• Support daily client engagement and relationship management.
• Maintain up-to-date customer records.
• Independently take initiative to see tasks through to completion.
• Assist in ad-hoc projects/assignments as required.

Skills

English fluency

Job description

Founded in New York in 1987, GFI provides competitive wholesale market brokerage services in a multitude of global over-the-counter (OTC) and exchange listed cash and derivatives markets. Over more than 25 years, GFI has expanded both organically and through acquisitions into a broad range of markets, including fixed income derivatives, cash fixed income, emerging market financial products, energy and commodity derivatives, and equities.

Job Responsibilities:

• Responsible for timely and accurate trade/data entries
• Compile, organize and maintain records of business transaction
• Work closely with front office staff to resolve customers’ queries as they arise and elevate when appropriate
• Liaise with clients on the G10 FX Options markets
• Support daily client engagement and relationship management
• Maintain up-to-date customer records
• Independently take initiative to see tasks through to completion
• Assist in ad-hoc projects/assignments as required

Job Requirements:

• Fluency in English is required
• Prior experience in client-facing roles within financial firms is required
• Fast-learner and detail oriented
• Humble willing to learn attitude
• Strong team player with ability to work independently
• Able to prioritize and multi-task in a fast-paced environment

GFI and our affiliates are a fair employer and have adopted the Tripartite Standard on Recruitment Practices (RP). Please also note that all data collected will be treated strictly confidential and used for recruitment purpose only. We regret that only shortlisted candidates will be contacted.