Deputy Manager - Student Services [ITE College East]

Institute of Technical Education; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Institute of Technical Education's Deputy Manager, Student Services, at ITE College East, leads student services for about 8,000 students, overseeing financial assistance and bursaries, and liaising on fee matters. You will work with external agencies, perform data analysis, and support automation and AI-enabled tooling efforts.

The role requires 3+ years' experience, strong teamwork, and the ability to handle multiple tasks and deadlines in a dynamic environment.

Qualifications

• At least 3 years of working experience.
• Able to multi-task and work independently.
• Flair for administrative & finance-related work.
• Team player with good interpersonal, organisation and communication skills.
• Ability to work under pressure, prioritise tasks and meet deadlines.

Responsibilities

• Administer various opportunity fund (OF), financial assistance and bursary schemes.
• Evaluate and process applications for student financial assistance scheme.
• Liaise with students/parents on all fee-related matters.
• Track bursaries, OF Scheme and other student-related matters.
• Liaise with external agencies on bursaries and other student-related matters.
• Be adept in data analysis, visualisation and management of statistical data.

Skills

Data analysis

Data visualization

Administrative finance

Tools

Automation tools

AI-enabled tools

Job description

What the role is:

As a Deputy Manager in the Student Services Department at ITE College East, you will be part of a dynamic team responsible for providing students services to near 8,000 ITE College East students.

What you will be working on:

Your key responsibilities include:

• Administer various opportunity fund (OF), financial assistance and bursary schemes.
• Evaluating and processing applications for student financial assistance scheme.
• Liaising with students/parents on all fee-related matters.
• Tracking of bursaries, OF Scheme and other student-related matters.
• Liaising with external agencies on bursaries and other student-related matters.
• Be adept in data analysis, visualisation and management of statistical data.
• Familiarity with automation, data visualisation and AI-enabled tools would be an advantage.

What we are looking for:

• At least 3 years of working experience.
• A team player who is able to multi-task and work independently.
• Flair for administrative & finance-related work.
• A team player with good interpersonal, organisation and communication skills.
• Ability to work under pressure, prioritise tasks and meet deadlines.

About Institute of Technical Education

The Institute of Technical Education is a globally-recognised world-class institution for excellence in technical education. Here, you make an extraordinary difference because ours is a unique Hands-on, Minds-on, Hearts-on College Education. Our awards include the prestigious Singapore Quality Award with Special Commendation and the inaugural Harvard-IBM Innovations Award in Transforming Government, affirmations of transformational leadership and passionate staff who bring us closer to becoming a Global Leader for Innovations in Technical Education.