Dental Receptionist

Achieve Career Consultant Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Achieve Career Consultant Pte Ltd is seeking a friendly clinic receptionist in Singapore. You will welcome patients, manage registrations, appointments and enquiries, and handle phone calls. Working hours are Mon–Sat with varying shifts; Sundays and PH are off.

You will maintain patient records, process payments, and assist with front-desk duties in a fast-paced environment. Prior receptionist, customer service, healthcare or dental experience is an advantage; strong communication and

Qualifications

• Prior receptionist, customer service, healthcare or dental experience is an advantage.
• Good communication and interpersonal skills.
• Organized and service-oriented personality.
• Comfortable working in a fast-paced environment.
• Candidates without dental experience but with strong customer service experience are welcome.

Responsibilities

• Welcome and attend to patients professionally.
• Manage patient registration, appointments and enquiries.
• Handle phone calls and appointment bookings.
• Manage billing, payments and cashiering duties.
• Maintain accurate patient records and documentation.
• Follow up with patients on appointments when required.
• Assist with general administrative and clinic duties.
• Maintain a clean and welcoming reception area.
• Provide excellent customer service throughout the patient journey.

Skills

Communication skills

Interpersonal skills

Organized

Customer service

Adaptability

Job description

Working Hours:

• Mon, Tue & Fri: 10am – 7pm
• Wed & Thu: 10am – 8pm
• Sat: 10am – 6pm
• Sun & PH: Off

KEY RESPONSIBILITIES

• Welcome and attend to patients professionally
• Manage patient registration, appointments and enquiries
• Handle phone calls and appointment bookings
• Manage billing, payments and cashiering duties
• Maintain accurate patient records and documentation
• Follow up with patients on appointments when required
• Assist with general administrative and clinic duties
• Maintain a clean and welcoming reception area
• Provide excellent customer service throughout the patient journey

REQUIREMENTS

• Prior receptionist, customer service, healthcare or dental experience is an advantage
• Good communication and interpersonal skills
• Organized and service-oriented personality
• Comfortable working in a fast-paced environment
• Candidates without dental experience but with strong customer service experience are welcome

Celine Chua | EA Reg No. R26161036 | EA License No. 05C3451