Dental Receptionist

Gentle Smile Dental Care; Singapore; On-site; SGD 27,000 - 36,000; Full time

Benefits offered by this job

Profit-sharing incentive

Job summary

Gentle Smile Dental Care is seeking a friendly front desk administrator to greet patients, manage appointments, handle inquiries, and explain fees. You will assist with payments and insurance claims while keeping the clinic orderly and welcoming.

Role requires IT literacy and strong communication. Dental experience is a plus. A profit-based incentive is offered in addition to base pay.

Qualifications

• Secondary education required (O-Level or equivalent).
• Good communication and interpersonal skills.
• 5.5 days work week with hours 9-6 (Mon-Fri) and 9-1 (Sat).
• IT literate to use clinic software and email.
• Experience in dental industry is an added advantage.

Responsibilities

• Provide high level of service to patients, ensuring comfort and reassurance.
• Front desk duties: registering patients, scheduling appointments, handling enquiries, processing payments, assisting with insurance/Medisave/CHAS/PG claims.
• Prepare treatment room by stocking materials and maintaining equipment.
• Maintain clinic cleanliness and sterilisation.
• Perform general admin duties and ad hoc tasks.

Skills

Customer service

Communication skills

Interpersonal skills

IT literacy

Education

Secondary School Certificate / O-Level

Tools

Clinic software

Job description

Gentle Smile Dental Studio - Dental Practice located in Wheelock Place, beside Orchard MRT

Job Descriptions

• Provide high level of service to potential patients and patients, ensuring that they are treated in a manner that provides reassurance and comfort
• Complete front office duties such as managing patient relations, registering patients, scheduling appointments, providing dental information to patients, handling phone/email enquiries, dispensing medication, explaining fees and payment methods, collecting payment from patients, assisting with insurance/Medisave/CHAS/PG claims, keeping track of receipts etc
• Perform general administrative duties and any other ad-hoc duties
• Prepare treatment room by stocking dental materials and ensuring equipment are well maintained
• Maintaining the clinic cleanliness and hygiene to a high standard and ensuring sterilisation of instruments
• Assist in ad hoc administrative works.

Jobs requirements

• Candidates must possess at least Secondary School Certificate/ "O" Level in any field.
• Good communication and interpersonal skills.
• 5.5 days work week. (Mon-Fri 9-6pm, Sat 9-1pm)
• IT literate (to use clinic software and email)
• Relevant working experience in dental industry is an added advantage

Attractive incentive tied to profit.