Dental Front Desk Pro — Patient Care & Admin (Permanent)

Success Human Resource Centre; Singapore; On-site; SGD 25,389 - 30,411; Full time

Job summary

A healthcare service provider in Clarke Quay is hiring a candidate to manage patient interactions via phone calls, messages, and emails, assist in patient registration and discharge, and perform administrative tasks including payment collection and insurance submissions. Candidates should have at least 'N' levels, pleasant personality, and preferably 1-2 years of customer service experience. The position offers up to $2500 plus AWS, with working hours from Monday to Saturday.

Qualifications

• Minimum ‘N’ levels or equivalent with basic computer skills.
• Possess pleasant personality.
• Preferably 1-2 years of front line/customer service experience.

Responsibilities

• Attending to patient phone calls, messages and enquiry emails.
• Registration and discharging of patients.
• Payment collection.
• Dispensing of medication and post-op instructions.
• Contacting respective laboratories for pick up.
• Administrative tasks such as medisave and insurance submissions, payments and reconciliation.

Skills

Basic computer skills

Customer service skills

Pleasant personality

Education

Minimum ‘N’ levels or equivalent

Job description

A healthcare service provider in Clarke Quay is hiring a candidate to manage patient interactions via phone calls, messages, and emails, assist in patient registration and discharge, and perform administrative tasks including payment collection and insurance submissions. Candidates should have at least 'N' levels, pleasant personality, and preferably 1-2 years of customer service experience. The position offers up to $2500 plus AWS, with working hours from Monday to Saturday.