Data Engineer — Databricks & Service Delivery Lead

Recruit Express Pte Ltd; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Recruit Express Pte Ltd is seeking an experienced IT operations professional in Singapore to execute BAU analytics, maintain Databricks pipelines, and own end-to-end service delivery with SLA/KPI compliance. The role requires 5+ years in IT operations and strong leadership and communication skills.

You will manage major incidents, coordinate with multiple teams, and drive continuous service improvement while ensuring governance, security, and data privacy standards are met.

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering or related field.
• Strong SQL and Python skills for data processing and automation.
• Hands-on Databricks experience with notebooks, jobs, monitoring.
• 5+ years in IT operations or service delivery with leadership experience.
• Hands-on ITIL processes; ServiceNow experience is beneficial.

Responsibilities

• Execute BAU analytics and data tasks for assigned markets.
• Maintain SQL/Python-based pipelines and notebooks in Databricks.
• Own end-to-end service delivery and ensure SLA/KPI compliance across supported applications.
• Manage major incidents, escalations, and stakeholder communications to minimize business disruption.
• Coordinate with business users, development teams, vendors, and platform owners to resolve production issues in a timely manner.
• Drive proactive monitoring, root cause analysis, recurring issue elimination, and continuous service improvement initiatives.
• Govern production changes, release deployments, activities, and operational readiness reviews.
• Produce service performance reports, operational dashboards, and executive management updates.
• Manage support team performance, resource planning, shift coverage, knowledge management, and continuous improvement activities.
• Drive operational excellence initiatives to improve service quality and efficiency.
• Ensure compliance with IT governance, audit, security, and data privacy requirements.

Skills

SQL

Python

Databricks

Leadership

Communication

Analytical thinking

Problem-solving

ITIL knowledge

Education

Bachelor's degree in Computer Science, Information Technology, Engineering

Tools

Databricks

ServiceNow

Job description

Recruit Express Pte Ltd is seeking an experienced IT operations professional in Singapore to execute BAU analytics, maintain Databricks pipelines, and own end-to-end service delivery with SLA/KPI compliance. The role requires 5+ years in IT operations and strong leadership and communication skills.

You will manage major incidents, coordinate with multiple teams, and drive continuous service improvement while ensuring governance, security, and data privacy standards are met.