Data Centre Operations Support - #1593

JOBSTER PRIVATE LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

JOBSTER PRIVATE LTD. in Singapore seeks a proactive IT and facilities operations professional to monitor critical infrastructure, security systems, and IT services. You will coordinate with vendors, manage access control and CCTV, and support backup and disaster recovery processes.

This role requires a Diploma or Degree in IT or Facilities Management, plus experience in IT operations or data centre settings. Strong problem-solving, communication, and shift readiness are essential for success.

Qualifications

• Diploma/degree in IT, facilities management or related field.
• Experience in IT operations or data centre operations is preferred.
• Understanding of infrastructure systems and IT operations is expected.
• Strong problem-solving and analytical abilities are essential.
• Excellent communication and coordination skills.
• Ability to work in shifts or respond to emergencies when required.

Responsibilities

• Monitor and maintain critical infrastructure including power systems, cooling, and fire suppression.
• Coordinate with vendors and teams for infrastructure issue resolution.
• Support facility maintenance activities and equipment installations.
• Maintain facility cleanliness and operational readiness.
• Monitor access control and CCTV operations; manage visitor workflows.
• Log security incidents and access records; ensure policy compliance.
• Monitor IT systems health and performance; perform basic troubleshooting.
• Support backup operations and disaster recovery procedures; assist with change management.
• Document and report on infrastructure and IT operations; track assets and incidents.

Skills

Problem-solving

Analytical skills

Communication

Coordination

Shift responsiveness

Education

Diploma/Degree in IT or Facilities Management

Experience in IT operations or data centre operations

Tools

ITIL Foundation

Data Centre Operations certification

Basic IT infrastructure certifications

Security awareness certification

Job description

Key Responsibilities:

Infrastructure Management:

• Monitor and maintain critical infrastructure including power systems (UPS, PDUs), cooling systems, and fire suppression systems
• Conduct regular environmental monitoring checks (temperature, humidity, water leakage)
• Coordinate with vendors and teams for infrastructure issue resolution
• Support facility maintenance activities and equipment installations
• Maintain cable management and facility organisation
• Ensure facility cleanliness and operational readiness

Physical Security:

• Monitor and manage access control systems and CCTV operations
• Handle visitor management and escort duties
• Maintain security logs and access records
• Ensure compliance with physical security policies
• Report security incidents and anomalies

IT Operations:

• Monitor IT systems health and performance
• Perform basic troubleshooting and system administration tasks
• Support backup operations and disaster recovery procedures
• Process service requests and support incident management
• Assist with change management activities
• Monitor security alerts and perform basic security checks
• Support user access management
• Documentation & Reporting:
• Maintain facility layout and infrastructure records
• Update system and operational documentation
• Track IT and infrastructure assets
• Log activities and incidents
• Generate regular operational reports
• Keep maintenance records current

EXPERIENCE AND SKILLS NEEDED

Qualifications:

• Diploma/Degree in IT, Facilities Management, or related field - Experience in IT operations or data centre operations
• Understanding of infrastructure systems and IT operations
• Knowledge of security principles and compliance requirements
• Strong problem-solving and analytical skills
• Excellent communication and coordination abilities
• Ability to work in shifts or respond to emergencies when required

Desired Certifications:

• ITIL Foundation
• Data Centre Operations certification
• Basic IT infrastructure certifications
• Security awareness certification