Data Center Service Delivery Manager

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; Presencial; SGD 70.000 - 110.000; Jornada completa

Descripción de la vacante

1-Net Singapore is seeking a skilled Project Manager to lead and manage customer service delivery projects, ensuring timely implementation and smooth handover in line with contractual requirements. You will coordinate with customers and internal stakeholders to drive successful outcomes.

Responsibilities include steering project plans, tracking milestones, coordinating internal teams and vendors, maintaining documentation, and supporting audits.

Formación

• Diploma or Degree in Engineering.
• Project Management certification/qualification preferred.
• Minimum 4 years working in a commercial Data Centre environment.
• Experience in Data Center service delivery roles.
• Good project management experience.
• Experience managing multiple customer-facing projects, coordinating technical teams and vendors, and ensuring timely service handover.

Responsabilidades

• Lead and manage customer service delivery projects from planning to handover.
• Ensure timely and cost-effective delivery of service requests and project deliverables.
• Conduct regular meetings with customers to review progress and incidents.
• Coordinate internal teams, contractors, vendors and stakeholders.
• Monitor schedules, milestones, risks and deliverables using project tools.
• Ensure proper project documentation, testing records and handover deliverables.
• Support internal audits and ensure compliance requirements.
• Drive continuous improvement in operations and processes.

Conocimientos

Customer Service Delivery

Stakeholder & Vendor Management

Risk management

Reporting

Educación

Diploma or Degree in Engineering

Herramientas

Microsoft Project

Excel

PowerPoint

Word

Visio

AutoCAD

Descripción del empleo

1-Net Singapore is seeking a skilled Project Manager to lead and manage customer service delivery projects, ensuring timely implementation and smooth handover in line with contractual requirements. You will coordinate with customers and internal stakeholders to drive successful outcomes.

Responsibilities include steering project plans, tracking milestones, coordinating internal teams and vendors, maintaining documentation, and supporting audits.