Data Center Operations Leader

NCS; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

NCS is seeking a Service Delivery Executive for Data Centre Operations to lead day-to-day operations of data center facilities, oversee incident response, and ensure secure, reliable infrastructure. You will coordinate with IT, network, security, and facilities teams, drive ITIL-aligned processes, and supervise a team to maintain uptime and compliance.

The role emphasizes capacity planning, security, and operational excellence, with 24x7 standby duties and a focus on delivering high-quality

Qualifications

• Degree in Information Systems, Computer Science, or equivalent.
• 7–10 years IT hands-on experience in data centre operations and cloud administration.
• Familiarity with ITIL/ITSM processes for incident, problem, and change management.
• Experience with monitoring and backup tools.
• Hands-on experience in batch job processing, server checks, and system operations.
• Experience with automation tools and scripting (Ansible, Python, PowerShell) is advantageous.
• AWS, Azure and Google Cloud hands-on experience is an added advantage.
• Strong written and spoken English.

Responsibilities

• Oversee management and maintenance of physical and virtual infrastructure including servers, storage, network devices, power and cooling systems.
• Ensure data center infrastructure is secure, reliable, scalable and meets business needs.
• Plan, implement and upgrade infrastructure to meet performance and capacity requirements.
• Lead incident response, RCA tracking, and ensure SLA adherence.
• Coordinate with IT, network, security, and facilities teams to maintain service delivery.
• Monitor system alerts and backups using tools like Nagios, SolarWinds and NetBackup.

Skills

Leadership

Problem solving

English proficiency

Stakeholder management

Team mentoring

Communication

Education

Degree in Information Systems or Computer Science

Tools

Nagios

SolarWinds

NetBackup

Ansible

Python

PowerShell

AWS

Azure

Google Cloud

Job description

NCS is seeking a Service Delivery Executive for Data Centre Operations to lead day-to-day operations of data center facilities, oversee incident response, and ensure secure, reliable infrastructure. You will coordinate with IT, network, security, and facilities teams, drive ITIL-aligned processes, and supervise a team to maintain uptime and compliance.

The role emphasizes capacity planning, security, and operational excellence, with 24x7 standby duties and a focus on delivering high-quality