Customer Support Specialist — 12-Hour Day Shifts

ETHOZ PROTECT PTE. LTD.; Singapore; On-site; SGD 22,000 - 29,000; Full time

Benefits offered by this job

14 days annual leave

Job summary

ETHOZ PROTECT PTE. LTD. is seeking a customer service-oriented individual in Singapore to handle inbound calls and provide essential administrative support.

The role requires willingness to work a 12-hour day shift and to take on additional duties as assigned by supervisors. Applicants should have at least 1 year of experience in a call center or customer service environment and possess the listed educational qualifications (O-level or NiTEC).

Qualifications

• Handle inbound calls and provide general administrative support.
• Willing to work on 12 hours day shift.
• Duties as assigned by supervisor.

Responsibilities

• Handle inbound customer inquiries via phone with professional and courteous service.
• Provide administrative support and data entry as required.
• Support daily call-center operations and assist in documenting interactions.

Skills

Customer service

Communication

Call center experience

Teamwork

Education

O-level / NiTEC

Professional Certificate/NiTEC or equivalent

Job description

ETHOZ PROTECT PTE. LTD. is seeking a customer service-oriented individual in Singapore to handle inbound calls and provide essential administrative support.

The role requires willingness to work a 12-hour day shift and to take on additional duties as assigned by supervisors. Applicants should have at least 1 year of experience in a call center or customer service environment and possess the listed educational qualifications (O-level or NiTEC).