Customer Support Engineer

NOVEXX PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

NOVEXX PTE. LTD. is seeking a technically adept consultant to provide engineering solutions, supporting pre- and post-sales activities and delivering product demonstrations to customers.

You will develop cost-effective solutions and assist in projects from initiation through completion, ensuring quality results for clients. You will collaborate with sales teams, customers, principals and suppliers to understand requirements, resolve technical issues, and coordinate training, visits, quotations,

Job description

Job scope:

• Provide technical consultation and engineering solutions to customers, supporting pre- and post-sales activities.
• Work with sales teams, customers, principals, and suppliers to understand requirements and resolve technical issues.
• Deliver product demonstrations, technical presentations, and training.
• Develop cost-effective engineering solutions and support projects from start to completion.
• Source products and suppliers while identifying market trends and new opportunities.
• Coordinate customer visits, quotations, technical support, and project documentation.
• Maintain strong customer relationships and ensure high-quality service delivery.