Customer Success & Sales Operations Coordinator

NEW HOPE SINGAPORE PREMIX PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

NEW HOPE SINGAPORE PREMIX PTE. LTD. is seeking an organized administrative professional to handle order processing, invoicing upon delivery, and timely fulfilment of deliveries in a fast-paced environment.

You will maintain customer profiles, assist Sales & Marketing with resolving customer complaints, and provide general administrative support for customer service functions. Diploma or degree in business administration and 1–2 years' experience are required.

Qualifications

• Diploma or degree in business administration or related field.
• 1–2 years of relevant working experience.
• Ability to multitask in a fast-paced environment.
• Ability to work independently and under pressure.

Responsibilities

• Ensure all customer orders are processed promptly and accurately.
• Close sales invoices upon delivery completion and ensure timely deliveries.
• Prepare and provide monthly sales reports on time.
• Maintain and update customer profiles and sales records systematically.
• Support Sales & Marketing in managing and resolving customer complaints professionally.
• Provide administrative and operational support for customer service functions.

Skills

Multitasking

Independent worker

Time management

Education

Business Admin degree

Job description

NEW HOPE SINGAPORE PREMIX PTE. LTD. is seeking an organized administrative professional to handle order processing, invoicing upon delivery, and timely fulfilment of deliveries in a fast-paced environment.

You will maintain customer profiles, assist Sales & Marketing with resolving customer complaints, and provide general administrative support for customer service functions. Diploma or degree in business administration and 1–2 years' experience are required.