Customer Success & Sales Executive (Storage)

TBC AVENTRE PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Benefits offered by this job

Sales incentives

Training and development

Annual leave and medical benefits

Other benefits

Job summary

Urbanspace - Workspace & Self Storage is seeking a friendly and proactive Customer Service & Sales Executive to guide customers from first enquiry through move-in, and to maintain a welcoming, well-organised facility.

The role covers client inquiries via WhatsApp, phone and email, on-site viewings, quotations, reservations, and CRM data entry, with training and sales incentives in a full-time position based in the Bukit Merah/Alexandra area of Singapore.

Qualifications

• Minimum 1 year in customer service, sales, retail or similar.
• Clear verbal and written communication in professional messages.
• GCE 'N' or 'O' Level or equivalent.

Responsibilities

• Handle customer enquiries and bookings via WhatsApp, calls, email, and walk-ins.
• Present storage options, conduct on-site viewings and quotations.
• Manage reservations, agreements, renewals, payments, move-ins/outs in CRM.
• Coordinate with operations to maintain customer satisfaction.

Skills

Customer service

Sales

Communication

Education

GCE 'N' or 'O' Level

Tools

CRM

Storage management systems

Job description

Urbanspace - Workspace & Self Storage is seeking a friendly and proactive Customer Service & Sales Executive to guide customers from first enquiry through move-in, and to maintain a welcoming, well-organised facility.

The role covers client inquiries via WhatsApp, phone and email, on-site viewings, quotations, reservations, and CRM data entry, with training and sales incentives in a full-time position based in the Bukit Merah/Alexandra area of Singapore.