Customer Success Manager for Robotics Products

weston robot pte. ltd.; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

weston robot pte. ltd. is seeking a sales-focused professional to help customers succeed with our robots and deep-tech innovations.

You will develop a quality pipeline with institutions and enterprises, manage and lead the sales process, and coordinate outbound visits to drive opportunities. You will work closely with marketing to tailor activities per account, generate actionable recommendations, and accelerate the sales cycle across regional and international markets.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• Willingness to travel regionally and internationally.
• Strong verbal and written communication skills.
• Disciplined daily activity planning with goal setting.
• Proven resilience and problem-solving abilities.
• Ability to learn new technologies quickly.

Responsibilities

• Help customer succeed with our robots and other deep-tech innovations.
• Develop a quality pipeline with assigned institutions and companies.
• Manage and lead the sales process.
• Maintain an outbound visit.
• Generate recommendations and accelerate the sales cycle.
• Work with the marketing team to customize marketing activities per account.

Skills

Robotics enthusiasm

Deep-tech interest

Sales drive

Excellent communication

Global travel ability

Education

Bachelor’s degree

Job description

Job Description

• Help customer succeed with our robots and other deep-tech innovations。
• Develop a quality pipeline with assigned institutions and companies.
• Manage and lead the sales process.
• Maintain an outbound visit.
• Generate recommendations and accelerate the sales cycle.
• Work with the marketing team to customize marketing activities per account.

Requirements

• Love robots, love deep tech, love technologies.
• Desire to be a superstar in the job.
• A bachelor’s degree (3 years of relevant experience preferred, but not mandatory).
• A drive to succeed and a proven ability to be resilient and overcome challenges.
• Highly effective verbal and written communication skills.
• A disciplined approach to daily activity planning, setting goals and achieving success.
• Critical problem-solving skills to handle customer questions.
• Aptitude to quickly learn new technologies.
• Able to travel regionally and internationally.
• Able to drive in Singapore