Mechanical Technical Pre-sales Engineer

SENDLING ROBOTS SDN. BHD.; Singapore; On-site; SGD 52,000 - 78,000; Full time

Job summary

Agile Robots in Singapore seeks a Solution Engineer to support business development by delivering technical expertise during customer engagements, providing product demonstrations, and explaining our automation solutions.

You will design robotic automation concepts, prepare technical documentation, and assist in POC and feasibility studies, while coordinating with engineering across regions and traveling as needed.

Qualifications

• Bachelor's Degree in Robotics or related engineering disciplines.
• Min 2 years of experience in industrial automation, robotics or equivalent.
• Experience in application engineering and technical support for regional sales.
• Knowledge of manufacturing and robotics industries; experience with robotic arms is a plus.
• Understanding of robot programming principles and PLC/automation fundamentals.
• Strong communication, presentation, coordination and teamwork abilities.
• Fluent spoken and written English; Mandarin an advantage.
• Willingness to travel across targeted regions.

Responsibilities

• Support business development with technical expertise during customer engagements.
• Conduct technical presentations, product demos and solution workshops.
• Explain Agile Robots' products and automation solutions to customers.
• Recommend suitable robotic products based on applications and production needs.
• Translate customer requirements into technical solution proposals.
• Prepare solution concepts and technical proposals.
• Support POC, feasibility studies and customer evaluations.
• Assist in system sizing, robot selection and payload calculations.
• Travel with regional team across targeted countries.
• Engage manufacturers, distributors, system integrators and end users.
• Build strong technical relationships with customers and internal teams.
• Gather requirements and communicate them to engineering.
• Act as the primary technical contact during sales.
• Provide timely responses to technical inquiries.
• Build customer confidence in Agile Robots' technologies.

Skills

Communication skills

Presentation skills

Coordination

Teamwork

Customer-oriented support

English fluency

Mandarin proficiency

Travel readiness

Proposal drafting

Technical aptitude

Education

Bachelor's Degree in Robotics or related engineering

Tools

CAD

Job description

• Support business development activities by providing technical expertise during customer engagements.
• Conduct technical presentations, product demonstrations and solution workshops (if required).
• Explain Agile Robots' products, software platforms and automation solutions to customers.
• Recommend suitable robotic products or solutions based on customer applications and production requirements.
• Understand customers' requirement and pain points and translate them into technical solution proposals.
• Prepare solution concepts and technical proposals.
• Support Proof-of-Concept (POC), feasibility studies and customer evaluations.
• Assist in system sizing, robot selection, payload calculations and application recommendations.
• Travel with / without the regional Business Development team across targeted countries.
• Meet potential manufacturers, distributors, system integrators, machine builders, OEMs and end users.
• Build strong technical relationships with customers' and internal engineering teams.
• Gather customer requirements and communicate them effectively to internal engineering teams.
• Act as the primary technical contact throughout the sales process.
• Provide timely responses to technical enquiries.
• Build customer confidence in Agile Robots' technologies and capabilities.

3. Solution Development

• Design and recommend robotic automation solutions for customer applications.
• Support proposal development with technical specifications and solution architecture.
• Coordinate with product management and RCD teams to validate technical feasibility.
• Prepare technical documentation, system configurations and application recommendations.
• Support costing discussions together with internal teams.

4. Distributor s Partner Development

• Support onboarding and technical enablement of distributors and system integrators.
• Conduct technical training for channel partners.
• Assist partners in developing automation proposals.
• Support distributors during customer presentations and demonstrations (if required).
• Help establish Agile Robots' technical presence within the regional partner ecosystem.

5. Demonstration s Proof-of-Concept

• Prepare and perform product demonstrations.
• Support exhibitions, seminars and customer workshops.
• Assist customers in evaluating robotic applications.
• Coordinate demonstration activities with internal engineering teams.

6. Project s Internal Coordination

• Liaise with engineering, product management and project teams in Europe and Asia.
• Coordinate technical discussions between customers and Agile Robots headquarters.
• Ensure customer requirements are accurately communicated internally.
• Support quotation preparation and project documentation.
• Assist in smooth transition from sales to project execution.

7. Market Development

• Support the creation of Agile Robots' presence across Southeast Asia and Oceania.
• Identify new application opportunities across industries.
• Collect market intelligence and competitor information.
• Recommend new market opportunities and customer segments.
• Support marketing events, exhibitions and technology seminars.
• Help establish reference customers and successful case studies.

Required Qualifications

• Bachelor's Degree in Robotics, Mechatronics, Mechanical, Electrical & Electronic, Automation, Industrial, Computer, Manufacturing Engineering or other equivalent engineering disciplines.
• Min 2 years of experience in industrial automation, robotics or equivalent.
• Skilled in application engineering, customer-oriented technical support for regional sales, customer technical negotiations and distributor/system integrator collaboration, with knowledge of manufacturing and robotics industries.
• Candidates with experience in industrial robotics, collaborative robots, factory automation, machine vision, industrial AI, smart manufacturing, Industry 4.0, material handling & packaging automation, semiconductor, electronics or automotive manufacturing are highly preferred, and experience with robotic arm brands is an advantage.
• With an understanding of industrial robotics, robot programming principles and PLC & industrial automation fundamentals, basic CAD literacy is preferred, and candidates shall be capable of drafting technical proposals and solution documents.
• Possess outstanding communication, presentation, coordination and teamwork capabilities, customer awareness, independent initiative, robust problem-solving skills, strong adaptability to fast-paced environments and the ability to influence technical and business stakeholders.
• Fluent spoken and written English.
• Mandarin proficiency is an advantage for communication with headquarters and selected customers.
• Additional Southeast Asian languages are a plus.
• Possessavalidpassportwiththeabilitytotravelthroughouttargeted