Customer Success & Admin Coordinator

ONEO2PLANTS PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Benefits offered by this job

5‑day work week

14 days annual leave

Learning and career development

Job summary

ONEO2Plants PTE. LTD. in Singapore is seeking a Customer Relationship & Administration Officer to enhance client relationships and manage commercial administration.

The role requires organization, proactivity and a customer‑oriented approach to support operations and sales teams. You will handle inquiries, prepare quotations and contracts, renewals, and maintain accurate customer records while coordinating with internal departments.

Qualifications

• GCE 'A' Level, Diploma or equivalent.
• 1–3 years of experience in customer service, customer relations or administration.
• Good written and spoken English.
• Proficient in Microsoft Office.
• Organised, meticulous and able to multitask.
• Good communication and interpersonal skills.
• Positive attitude, responsible and willing to learn.
• Experience in a B2B service environment is an advantage.

Responsibilities

• Customer Relationship & Support: Handle customer enquiries, requests and complaints professionally.
• Maintain positive customer relationships and ensure customer satisfaction.
• Coordinate service requests with Operations and follow up on resolutions.

Skills

Customer service

Communication

Multitasking

Organizational skills

English proficiency

Education

GCE A Level

Diploma

Tools

Microsoft Office

Job description

ONEO2Plants PTE. LTD. in Singapore is seeking a Customer Relationship & Administration Officer to enhance client relationships and manage commercial administration.

The role requires organization, proactivity and a customer‑oriented approach to support operations and sales teams. You will handle inquiries, prepare quotations and contracts, renewals, and maintain accurate customer records while coordinating with internal departments.