Customer Service & Scheduling Coordinator (Billing)

Search Personnel Pte Ltd; Singapore; On-site; SGD 41,000 - 49,000; Full time

Job summary

Search Personnel Pte Ltd is seeking a Customer Service Coordinator/Executive (Scheduling/Billing) to be based at East Loyang Way. You will handle incoming calls, schedule and confirm appointments with customers and contractors, and resolve billing inquiries.

The role offers a competitive salary up to SGD 4,000, AWS, performance bonus, annual leaves and medical benefits. Ideal candidates hold a Diploma or Degree with at least 2 years of related experience, are comfortable with high call volumes,

Qualifications

• Diploma or degree with at least 2 years of relevant working experience.
• Comfortable handling high call volumes and managing multiple tasks.
• Organised, detail-oriented and familiar with basic invoicing.
• Proficient in Microsoft Office and able to learn invoicing software.

Responsibilities

• Handle incoming calls and customer enquiries.
• Schedule and confirm appointments with customers and contractors.
• Resolve billing queries and discrepancies.
• Prepare invoices and quotations for standard items.
• Maintain accurate appointment, billing and customer records.

Skills

High call volumes

Organised

MS Office

Invoicing

Education

Diploma/Degree (2+ years)

Tools

Invoicing software

Job description

Search Personnel Pte Ltd is seeking a Customer Service Coordinator/Executive (Scheduling/Billing) to be based at East Loyang Way. You will handle incoming calls, schedule and confirm appointments with customers and contractors, and resolve billing inquiries.

The role offers a competitive salary up to SGD 4,000, AWS, performance bonus, annual leaves and medical benefits. Ideal candidates hold a Diploma or Degree with at least 2 years of related experience, are comfortable with high call volumes,