Customer Service Coordinator / Executive (Scheduling / Billing)

Search Personnel Pte Ltd; Singapore; Sur place; SGD 41 000 - 49 000; Plein temps

Résumé du poste

Search Personnel Pte Ltd is seeking a Customer Service Coordinator/Executive (Scheduling/Billing) to be based at East Loyang Way. You will handle incoming calls, schedule and confirm appointments with customers and contractors, and resolve billing inquiries.

The role offers a competitive salary up to SGD 4,000, AWS, performance bonus, annual leaves and medical benefits. Ideal candidates hold a Diploma or Degree with at least 2 years of related experience, are comfortable with high call volumes,

Qualifications

• Diploma or degree with at least 2 years of relevant working experience.
• Comfortable handling high call volumes and managing multiple tasks.
• Organised, detail-oriented and familiar with basic invoicing.
• Proficient in Microsoft Office and able to learn invoicing software.

Responsabilités

• Handle incoming calls and customer enquiries.
• Schedule and confirm appointments with customers and contractors.
• Resolve billing queries and discrepancies.
• Prepare invoices and quotations for standard items.
• Maintain accurate appointment, billing and customer records.

Connaissances

High call volumes

Organised

MS Office

Invoicing

Formation

Diploma/Degree (2+ years)

Outils

Invoicing software

Description du poste

Position : Customer Service Coordinator / Executive (Scheduling / Billing)

Location : East – Loyang Way (5 Minutes Walk from Bus Stop)

Working hours : Monday to Friday, 8.30am–5.30pm | Saturday half day

Salary (commensurate with experience) : Up to $4,000 + AWS + Performance Bonus + Annual Leaves + Medical Benefits

Duration : Permanent

Industry : Home Appliances

Main Responsibilities:

• Handle incoming calls and customer enquiries.
• Schedule and confirm appointments with customers and contractors.
• Resolve billing queries and discrepancies.
• Prepare invoices and quotations for standard items.
• Maintain accurate appointment, billing and customer records.

Requirements:

• Diploma/Degree with at least 2 years of relevant working experience.
• Comfortable handling high call volumes and managing multiple tasks.
• Organised, detail-oriented and familiar with basic invoicing.
• Proficient in Microsoft Office and able to learn invoicing software.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.