Customer Service & Scheduling Coordinator

GRADECOOL AIR-CONDITION PTE. LTD.; Singapore; Sur place; SGD 22 000 - 31 000; Plein temps

Résumé du poste

GradeCool Air-Condition Pte Ltd in Tampines, Singapore, is seeking a friendly and reliable Customer Service Executive to join our team.

You will handle inquiries by phone, WhatsApp and email; arrange servicing, repair and installation appointments; prepare quotations and invoices; and coordinate between customers and technicians. Training will be provided; the role offers steady hours and a 2,000 to 2,800 SGD monthly salary depending on experience.

Qualifications

• Singapore Citizen / PR preferred.
• Customer service or administrative experience is an advantage.
• Good communication and interpersonal skills.
• Responsible, organised and able to work independently.
• Basic computer skills.
• Positive attitude and willing to learn.

Responsabilités

• Handle customer enquiries via phone, WhatsApp and email.
• Arrange air-conditioning servicing, repair and installation appointments.
• Prepare quotations, invoices and service-related documents.
• Follow up with customers regarding appointments and payments.
• Coordinate appointments between customers and technicians.
• Handle general administrative and customer service duties.
• Assist with daily office operations.

Connaissances

Customer service

Administrative tasks

Communication

Organisational skills

Independent worker

Basic computer skills

Description du poste

GradeCool Air-Condition Pte Ltd in Tampines, Singapore, is seeking a friendly and reliable Customer Service Executive to join our team.

You will handle inquiries by phone, WhatsApp and email; arrange servicing, repair and installation appointments; prepare quotations and invoices; and coordinate between customers and technicians. Training will be provided; the role offers steady hours and a 2,000 to 2,800 SGD monthly salary depending on experience.