Customer Service & Sales Support Specialist

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Benefits offered by this job

Variable bonus

AWS (Annual Wage Supplement)

Excellent welfare and benefits

Career progression

Job summary

MNC Company is recruiting in Singapore for a role based in the West location. Working hours are Monday to Friday, 8.30am to 5.30pm.

The position involves handling quotations, sales orders, and coordination across departments, with responsibilities spanning credit control, customer service, and market information collection. The candidate should possess a Diploma in Business Studies / Office Administration with 1–2 years of experience.

Qualifications

• Possess minimum Diploma in Business Studies / Office Administration with minimum 1 to 2 years' working experience

Responsibilities

• Preparation, follow up on the confirmation of the quotations and processing of sales orders for quotations
• Distribution of work orders to various department and scanning / archiving to sales files
• Application of communication link and assist in collecting down payment when required
• Assist to prepare Security Design on floor plan based on customer requirement when required
• Circulate maintenance contract to individual executive twice a year and reminder during weekly sales meeting
• To expedite PO from customers whenever needed
• To handle vendor approval form or customer digital portal setup
• To prepare the sales performance report for submission
• To compile monthly sales quotation summary report
• To circulate notifications / news
• To contact customer to build rapport and gather feedback
• To prepare service agreement for system commissioning
• Credit Control - to chase for and follow up on the status of payment from customers
• To collect & share useful market information collected from external parties
• To participate in marketing and/ or new business development activities as assigned by the Manager
• To participate in all customer rapport program organized by the Customer Service team
• To provide customer service and to manage customer relations for assigned customers including customer visits

Skills

Diploma in Business Studies / Office

Education

Diploma in Business Studies / Office Administration

Job description

MNC Company is recruiting in Singapore for a role based in the West location. Working hours are Monday to Friday, 8.30am to 5.30pm.

The position involves handling quotations, sales orders, and coordination across departments, with responsibilities spanning credit control, customer service, and market information collection. The candidate should possess a Diploma in Business Studies / Office Administration with 1–2 years of experience.