Customer Success & Sales Support Officer

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 30,000 - 36,000; Full time

Benefits offered by this job

AWS

Variable Bonus

Excellent Welfare and Benefits

Career progression

Job summary

EA RECRUITMENT PTE. LTD. in Singapore West seeks a Sales Support and Administrative professional to join a dynamic MNC.

The role covers quotation follow-up, sales orders, document filing, credit control support, and customer service activities. Working hours are Monday to Friday, 8.30am to 5.30pm, with a basic salary up to SGD 3,000 plus AWS and a variable bonus. You will prepare quotations, process orders, assist in design and contracts, gather market feedback, and help maintain customer

Qualifications

• Diploma in Business Studies or Office Administration is required.
• 1–2 years of working experience preferred.
• Experience in sales support and credit control is a plus.

Responsibilities

• Preparation, follow up on quotations and processing of sales orders.
• Distribution of work orders to departments and archiving to sales files.
• Assist in collecting down payments and maintaining customer communications.
• Prepare security design on floor plans based on customer requirements.
• Circulate maintenance contracts and reminders during weekly sales meetings.
• Expedite purchase orders from customers as needed.
• Handle vendor approval forms or customer portal setup.
• Prepare sales performance reports and monthly quotation summaries.
• Circulate notifications/news to customers.
• Build rapport with customers and gather feedback.
• Prepare service agreements for system commissioning.

Skills

Sales support

Administrative skills

Customer service

Communication

Education

Diploma in Business Studies / Office Administration

Job description

EA RECRUITMENT PTE. LTD. in Singapore West seeks a Sales Support and Administrative professional to join a dynamic MNC.

The role covers quotation follow-up, sales orders, document filing, credit control support, and customer service activities. Working hours are Monday to Friday, 8.30am to 5.30pm, with a basic salary up to SGD 3,000 plus AWS and a variable bonus. You will prepare quotations, process orders, assist in design and contracts, gather market feedback, and help maintain customer