Customer Service & Sales Executive

GMP RECRUITMENT SERVICES (S) PTE LTD; Singapore; On-site; SGD 41,000 - 49,000; Full time

Job summary

GMP Recruitment Services (S) PTE LTD is seeking a customer-focused sales assistant for our showroom in Orchard, Singapore. You will guide customers through product features, answer queries via WhatsApp, chat and phone, provide quotations and coordinate deliveries, while maintaining an inviting showroom display.

The role requires strong communication, a warm and patient disposition, and the ability to address needs with clear, non-pushy solutions.

Qualifications

• Clear communication and warm, patient approach.
• Ability to understand customer needs and explain product details clearly.
• Provide practical solutions without hard selling.

Responsibilities

• Attend to walk-in customers and assess renovation needs.
• Handle inquiries via WhatsApp, chat and phone with product information and quotations.
• Follow up with showroom enquiries and ensure displays are well-maintained.

Skills

Communication skills

Interpersonal skills

Customer service

Tools

WhatsApp

Job description

• Attend to walk-in customers, understand their renovation needs and recommend suitable products while explaining product features and technical specifications.
• Handle customer enquiries via WhatsApp, chat and phone, providing product information, quotations, order updates, delivery coordination and after-sales support.
• Follow up with showroom customers and enquiries, ensuring the showroom and product displays are well-maintained.

Requirement

• Strong communication and interpersonal skills, with a warm, confident and patient approach.
• Able to understand customer needs, explain technical product details clearly and provide solutions without a hard-selling approach.

Additional Information

• Up to $4000
• Located in Orchard