Showroom Sales & Customer Experience Executive

Recruit Haus Pte Ltd; Singapore; On-site; SGD 26,000 - 38,000; Full time

Job summary

Recruit Haus Pte Ltd is seeking a Sales & Customer Support Executive to join our team in Singapore. You will manage showroom sales, respond to customer enquiries, and provide product recommendations for kitchen and bathroom solutions, delivering a positive customer experience from first enquiry to after-sales support.

You will be the main contact for showroom visitors and inquiries via WhatsApp, online chat and phone, building strong product knowledge and ensuring friendly, responsive service

Qualifications

• Warm, confident and patient communicator with good interpersonal skills.
• Customer-oriented with the ability to understand customer needs and recommend suitable solutions without adopting a hard-selling approach.
• Organised and responsive, with the ability to manage customer enquiries and follow-ups effectively.
• Willing to learn product features and technical specifications and explain them clearly to customers.
• Comfortable working in a hands-on and growing SME environment.
• Experience in retail sales, customer service, interior design, renovation, furniture or hospitality is preferred but not essential.

Responsibilities

• Attend to showroom walk-in customers, understand their renovation needs and recommend suitable products.
• Explain product features, benefits and technical specifications in simple, practical terms.
• Follow up with showroom visitors and prospective customers to support sales conversion.
• Respond promptly and professionally to customer enquiries via WhatsApp, online chat and phone.
• Assist customers with product information, quotations, order enquiries, delivery coordination and general after-sales support.
• Maintain accurate customer enquiry records and follow up on outstanding requests.
• Ensure the showroom and product displays are well-maintained and presentable.

Skills

Interpersonal skills

Customer-oriented

Organised

Willing to learn

Retail sales

Customer service

SME experience

Job description

Recruit Haus Pte Ltd is seeking a Sales & Customer Support Executive to join our team in Singapore. You will manage showroom sales, respond to customer enquiries, and provide product recommendations for kitchen and bathroom solutions, delivering a positive customer experience from first enquiry to after-sales support.

You will be the main contact for showroom visitors and inquiries via WhatsApp, online chat and phone, building strong product knowledge and ensuring friendly, responsive service