Customer Service Representative

BERTSCHI SINGAPORE PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A logistics company in Singapore is seeking candidates for a role requiring strong problem-solving abilities and at least 1 year of experience in the 3PL logistics sector. Ideal applicants possess qualifications from higher secondary to diploma level, along with familiarity in business software like WMS and SAP. The role offers opportunities for those with a positive attitude and team management skills, making it suitable for motivated individuals looking to grow in the logistics field.

Qualifications

• A logical and systematic approach to work.
• Good time management ability.
• Effective problem-solving and decision-making skills.

Skills

Problem-solving skills

Time management

Negotiation skills

Analytical skills

Interpersonal skills

Communication skills

IT literacy

Education

Higher secondary/Pre-U/A level/College

Professional Certificate/NiTEC

Diploma/Advanced/Higher/Graduate Diploma

Tools

WMS

EOS

JDA

SAP

Job description

Roles & Responsibilities

Required Skills

• A logical and systematic approach to work;
• Good time management ability;
• The ability to effectively solve issues and make decisions, as well as think laterally and offer creative solutions that may arise in freight transportation;
• Commercial awareness and numeracy skills;
• Negotiation and analytical skills;
• Some degree of IT literacy and the ability to handle electronic data;
• The ability to manage change;
• Strong interpersonal skills and the ability to work well as part of a team, as well as manage people;
• Must have effective communication skills and the ability to handle multiple tasks all with an attention to fine detail;
• A positive attitude to continued learning.

Requirements

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 1 Year(s) of working experience in 3PL Logistics Service Sector is required for this position.
• Experience in Chemical Industry is an advantage
• Familiar with business softwares: WMS/EOS/JDA/SAP is preferred.
• Preferably Non Executive specialized in Logistics/Supply Chain or equivalent