Customer Service & Operations Specialist

NEXUS MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

NEXUS MANAGEMENT SERVICES PTE. LTD. invites applications for a Customer Service Assistant (5/6 days week) at Jurong East.

You will handle customer inquiries via email, phone, and other channels, and coordinate with warehouse and logistics teams to ensure accurate order processing and delivery. You will prepare and manage documentation for orders, billing and inventory, generate invoices, maintain data in internal systems, and provide operations support as needed.

Qualifications

• GCE O Level qualification.
• Excel: VLOOKUP, PivotTables and data linking.
• Independent, proactive and positive attitude.
• Willingness to provide operations support as needed.

Responsibilities

• Handle customer inquiries via email, phone, and other channels.
• Coordinate with warehouse and logistics for order processing and delivery.
• Prepare and manage documents for orders, billing, and inventory.
• Generate billing invoices and assist with inventory reports.
• Maintain accurate data entry in internal systems.
• Resolve customer issues or escalate when required.
• Support daily operations and perform ad-hoc duties.

Skills

Excel proficiency

Proactive mindset

Operations support

Education

GCE O Level

Job description

NEXUS MANAGEMENT SERVICES PTE. LTD. invites applications for a Customer Service Assistant (5/6 days week) at Jurong East.

You will handle customer inquiries via email, phone, and other channels, and coordinate with warehouse and logistics teams to ensure accurate order processing and delivery. You will prepare and manage documentation for orders, billing and inventory, generate invoices, maintain data in internal systems, and provide operations support as needed.