Customer Service Officer | Logistics | Night Shift | $2,800–$3,000 | West

HRNET VENTURES PTE. LTD.; Singapore; On-site; SGD 31,000 - 33,000; Full time

Benefits offered by this job

Structured training provided

Gain hands-on experience in customer?"

Job summary

HRNET VENTURES PTE. LTD. is hiring for a stable full-time Customer Service role in a logistics environment.

You will handle customer enquiries, coordinate with internal teams and support day-to-day operations from Woodlands/Sunview, with night shift and 12-hour shifts. Structured training provided to build hands-on experience in customer service and logistics operations. Join a dynamic team and develop your skills in administration, operational support, and customer coordination within a growing

Qualifications

• Prior experience in customer service, logistics, administration or operations is an advantage.
• Good communication and interpersonal skills.
• Comfortable communicating with customers and internal stakeholders.
• Good attention to detail and accurate records.
• Willing to work night shifts and 12-hour shifts.
• Fast-paced logistics environment experience.

Responsibilities

• Handle customer enquiries and provide timely and professional assistance.
• Coordinate with internal teams to ensure smooth logistics and operational processes.
• Follow up on customer requests and operational issues.
• Perform data entry and maintain accurate customer and operational records.
• Prepare reports and update relevant documentation.
• Support daily logistics and operations activities.
• Monitor and follow up on requests to ensure timely resolution.
• Maintain service standards and provide a positive customer experience.
• Follow workplace safety procedures, company policies and operational guidelines.

Skills

Customer service

Logistics

Administration

Operations coordination

Job description

Looking for a stable full-time Customer Service role with attractive remuneration and opportunities to build your experience in logistics and operations?

Join a dynamic logistics environment where you will handle customer enquiries, coordinate with internal teams and support day-to-day operational activities.

Salary & Benefits

• Monthly Salary: $2,800–$3,000

• Full-time position

• Structured training provided

• Gain hands-on experience in customer service and logistics operations

• Develop skills in customer coordination, administration and operational support

• Opportunity for career development within the logistics sector
  

Work Location

Woodlands / Sunview

Nearest MRT for Sunview: Pioneer MRT

Working Hours

Night Shift Position

• 12-hour shift arrangements

• Shift schedules based on operational requirements

• Candidates must be comfortable working assigned night shifts

• Working hours and roster will be communicated based on operational requirements
  

Key Responsibilities

• Handle customer enquiries and provide timely and professional assistance

• Coordinate with internal teams to ensure smooth logistics and operational processes

• Follow up on customer requests and operational issues

• Perform data entry and maintain accurate customer and operational records

• Prepare reports and update relevant documentation

• Support daily logistics and operations activities

• Monitor and follow up on requests to ensure timely resolution

• Maintain service standards and provide a positive customer experience

• Follow workplace safety procedures, company policies and operational guidelines
  

Job Requirements

• Prior experience in customer service, logistics, administration or operations is an advantage

• Good communication and interpersonal skills

• Comfortable communicating with customers and internal stakeholders

• Good attention to detail and able to maintain accurate records

• Comfortable working in a fast-paced logistics environment

• Able to work independently as well as collaboratively within a team

• Willing to work night shifts and 12-hour shifts

• Responsible, organised and able to follow established procedures and SOPs