Customer Service Officer (Logistic Industry / 4-3-3-4 shift)

FASTGIG PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Benefits offered by this job

Sign-on Bonus!

AWS & Variable Bonus (VB)

Company transport provided from Lakesi

Job summary

FASTGIG PTE. LTD. in Singapore is seeking a logistics/order fulfilment specialist to receive and process customer orders using SAP and WMS, verify order accuracy, and coordinate with warehouse and transport teams to ensure on-time delivery.

The role involves preparing daily reports and assisting with customer enquiries and audits. The ideal candidate has 1–2 years of experience, a Diploma in Logistics or related field, and strong Excel skills.

Qualifications

• Diploma in Logistics, Supply Chain Management or Business Administration preferred.

Responsibilities

• Receive and process customer orders using SAP / WMS system.
• Check orders and ensure they meet customer requirements and deadlines.
• Monitor order status and follow up on any delays or issues.
• Coordinate with warehouse teams to ensure orders are packed and delivered on time.
• Communicate special order instructions and urgent requests to the warehouse team.
• Coordinate with transport teams on delivery schedules and changes.
• Follow up on stock availability and inventory discrepancies.
• Check delivery orders, packing lists, invoices and other documents.
• Prepare daily and monthly reports using Excel.
• Monitor daily work performance and ensure orders are completed on time.
• Assist with customer enquiries, audits and other operational duties when required.

Education

Diploma in Logistics, Supply Chain Management or Business Administration preferred

Tools

SAP

WMS

Excel

Microsoft Office

Job description

Benefits & Perks

• Sign-on Bonus!


• AWS & Variable Bonus (VB)


• Company transport provided from Lakeside MRT


• Choice of Day or Night Shift (8am-8pm or 8pm-8am)


• 4-3-4-4 shift pattern

Job Responsibilities

• Receive and process customer orders using SAP / WMS system.


• Check orders and ensure they meet customer requirements and deadlines.


• Monitor order status and follow up on any delays or issues.


• Coordinate with warehouse teams to ensure orders are packed and delivered on time.


• Communicate special order instructions and urgent requests to the warehouse team.


• Coordinate with transport teams on delivery schedules and changes.


• Follow up on stock availability and inventory discrepancies.


• Check delivery orders, packing lists, invoices and other documents.


• Prepare daily and monthly reports using Excel.


• Monitor daily work performance and ensure orders are completed on time.


• Assist with customer enquiries, audits and other operational duties when required.

Job Requirements

• Diploma in Logistics, Supply Chain Management or Business Administration preferred.


• At least 1-2 years of relevant working experience.


• Experience using SAP or WMS is preferred.


• Good knowledge of Microsoft Office, especially Excel.

EA Personnel Name: Low Jia Yi

EA Personnel No: R25127265

EA License No: 22C1034