Customer Service Officer

ASTRO PACIFIC PTE. LTD.; Singapore; On-site; SGD 28,000 - 37,000; Full time

Job summary

ASTRO PACIFIC PTE. LTD. in Singapore is seeking a Customer Service/Operations assistant to manage LCL/FCL bookings, coordinate import and export shipments, and finalize job files.

You will handle customer enquiries, liaise with clients and internal teams to execute instructions, and ensure smooth freight forwarding and consolidation processes. This role suits candidates with 1–2 years of relevant experience, good interpersonal skills, and the ability to interact with all levels.

Qualifications

• Minimum GCE ‘O’ Level required.
• Good interpersonal skills and ability to interact with all levels.
• Prefer 1–2 years experience in freight forwarding & consolidation.

Responsibilities

• Handling of customer LCL / FCL bookings and handle nomination accounts.
• Coordinate and arrange Import / Export shipment delivery.
• Closing / Finalizing of job files.
• Handle customers’ enquiries.
• Liaise with customers and internal departments to execute customers’ instruction.

Skills

Interpersonal skills

Communication

Client liaison

Education

GCE O Level

Job description

JobDescription

• Handling of customer LCL / FCL bookingsand handle nomination accounts
• Coordinate and arrange Import / Export shipment delivery
• Closing / Finalizing of job files
• Handle customers’ enquiries
• Liase with customers’ and internal department to execute customers’ instruction

Requirements

• Minimum GCE ‘O’ Level
• Good interpersonal and able to interact with all level
• Prefer 1-2 years experience in freight forwarding & consolidation