Customer Service & Logistics Coordinator

PACIFIC INTEGRATED LOGISTICS PTE LTD; Singapore; On-site; SGD 28,000 - 40,000; Full time

Benefits offered by this job

Company transport provided to and from

Boon Lay MRT Station connection

Job summary

PACIFIC INTEGRATED LOGISTICS PTE LTD in Singapore is seeking a customer service representative to be the main contact for clients, managing inquiries, resolving issues, and ensuring customer satisfaction through professional communication and timely follow-up.

You will enter and update customer and warehouse data, generate reports, and coordinate with warehouse and logistics teams to ensure accurate order fulfillment and billing.

Qualifications

• Minimum Nitec / Higher Nitec in Business Administration, Logistics & Supply Chain, or related fields.
• Good interpersonal and communication skills demonstrated through effective customer interaction.
• Ability to start work immediately or within short notice.

Responsibilities

• Handle customer inquiries and resolve issues through emails, calls, and messages to maintain positive customer relationships
• Enter and update customer and warehouse data accurately in management systems to ensure reliable records
• Generate and submit timely reports on inventory, orders, and billing to support operational transparency
• Coordinate with warehouse and logistics teams to verify accurate order fulfillment and shipment processes
• Prepare, review, and maintain documentation related to customer orders, billing, and inventory for accuracy and compliance
• Generate and review billing invoices and assist with inventory reporting to support financial accuracy
• Perform additional duties as assigned by supervisors to support team objectives

Skills

Interpersonal skills

Communication skills

Immediate start

Education

Nitec / Higher Nitec in Business Administration, Logistics & Supply Chain

Job description

PACIFIC INTEGRATED LOGISTICS PTE LTD in Singapore is seeking a customer service representative to be the main contact for clients, managing inquiries, resolving issues, and ensuring customer satisfaction through professional communication and timely follow-up.

You will enter and update customer and warehouse data, generate reports, and coordinate with warehouse and logistics teams to ensure accurate order fulfillment and billing.