Customer Service Lead & Operations Champion

THE SUPREME HR ADVISORY PTE. LTD.

Singapore

On-site

SGD 45,000 - 47,000

Full time

14 days+

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Benefits offered by this job

Company transport
Phone reimbursement

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Manager to lead the customer service team in Tuas. Working Monday to Friday, 8am–5pm, with a monthly basic salary and allowances.

The role focuses on driving service excellence, overseeing operations, handling client accounts, and implementing process improvements. Candidate must have a relevant degree and supervisory CS experience.

Qualifications

  • Bachelor's degree in business or related field.
  • At least 2 years in a customer service supervisory role.

Responsibilities

  • Lead the Customer Service Team and coach members.
  • Oversee daily CS operations and service quality.
  • Ensure timely handling of inquiries, issues and escalations.

Skills

Leadership
Customer Service
Team Management

Education

Bachelor's Degree in Business Administration/Management

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Manager to lead the customer service team in Tuas. Working Monday to Friday, 8am–5pm, with a monthly basic salary and allowances.

The role focuses on driving service excellence, overseeing operations, handling client accounts, and implementing process improvements. Candidate must have a relevant degree and supervisory CS experience.

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