Customer Service Lead & Operations Champion
THE SUPREME HR ADVISORY PTE. LTD.
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Benefits offered by this job
Job summary
The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Manager to lead the customer service team in Tuas. Working Monday to Friday, 8am–5pm, with a monthly basic salary and allowances.
The role focuses on driving service excellence, overseeing operations, handling client accounts, and implementing process improvements. Candidate must have a relevant degree and supervisory CS experience.
Qualifications
- Bachelor's degree in business or related field.
- At least 2 years in a customer service supervisory role.
Responsibilities
- Lead the Customer Service Team and coach members.
- Oversee daily CS operations and service quality.
- Ensure timely handling of inquiries, issues and escalations.
Skills
Education
Job description
The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Manager to lead the customer service team in Tuas. Working Monday to Friday, 8am–5pm, with a monthly basic salary and allowances.
The role focuses on driving service excellence, overseeing operations, handling client accounts, and implementing process improvements. Candidate must have a relevant degree and supervisory CS experience.
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