Customer Service Executive/ Sales Support (west area)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

TRUST RECRUIT PTE. LTD. is seeking a proactive Sales Support professional to assist the sales team with quotations, orders and customer POs, while ensuring accurate records. The role requires clear communication and the ability to coordinate across departments.

You will handle follow-ups on quotations and payments, prepare sales reports, liaise with customers to build rapport, and support business development initiatives. A diploma in related fields is preferred.

Qualifications

• Diploma in Business Studies, Business Administration, Office Administration or related discipline.
• 1–2 years of experience in Sales Support, Sales Coordination or Customer Services.

Responsibilities

• Support sales team in quotation preparation, follow-up, sales orders and customer POs.
• Coordinate work orders and maintain accurate sales records and documentation.
• Follow up with customers on quotations, payments and outstanding matters.
• Prepare sales reports, quotation summaries and other sales-related documentation.
• Liaise with customers to build rapport, gather feedback and provide customer support.
• Assist with customer visits, marketing activities and business development initiatives.
• Handle credit control and follow up on outstanding customer payments.
• Coordinate with internal departments and external parties to ensure smooth sales operations.
• Perform other ad-hoc sales and administrative duties as assigned.

Skills

Sales support

Customer service

Education

Diploma in Business Studies / Business Administration / Office Administration

Job description

Responsibilities:

• Support the sales team in quotation preparation, follow-up, sales orders and customer POs.
• Coordinate work orders and maintain accurate sales records and documentation.
• Follow up with customers on quotations, payments and outstanding matters.
• Prepare sales reports, quotation summaries and other sales-related documentation.
• Liaise with customers to build rapport, gather feedback and provide customer support.
• Assist with customer visits, marketing activities and business development initiatives.
• Handle credit control and follow up on outstanding customer payments.
• Coordinate with internal departments and external parties to ensure smooth sales operations.
• Perform other ad-hoc sales and administrative duties as assigned.

Requirements:

• At least Diploma in Business Studies, Business Administration, Office Administration or related discipline.
• At least 1–2 years of experience in Sales Support, Sales Coordination or Customer Services