Customer Service Executive - Mon-Fri, Precious Metals

AM LPM SINGAPORE PTE. LTD.; Singapore; Sur place; SGD 27 000 - 45 000; Plein temps

Avantages offerts par ce poste

AWS-equivalent bonus

Annual leave

Staff purchase program

Career progression

Global exposure

Résumé du poste

AM LPM SINGAPORE PTE. LTD. is seeking a Customer Service Executive to engage with showroom visitors, provide expert service, and support both local and international customers in a fast-growing precious metals environment.

You will handle over-the-counter sales, assist with orders, conduct KYC checks, and ensure a welcoming showroom. A minimum of one year in customer-facing roles is expected, with strong Excel and communication skills in English.

Qualifications

• Minimum 1 year of experience in a customer-facing retail, sales or service role.
• Experience in precious metals, luxury retail, financial services or wealth management is a plus.
• Excellent written and spoken English with professional demeanor.

Responsabilités

• Conduct over-the-counter sales transactions with walk-in customers.
• Deliver exceptional customer service and assist showroom visitors.
• Manage customer order collections and fulfilment of pick-up orders.
• Perform KYC checks in line with company policies and regulations.
• Maintain showroom appearance and prepare for daily operations.

Connaissances

Customer service

Communication

Multitasking

Teamwork

Outils

Microsoft Excel

Description du poste

AM LPM SINGAPORE PTE. LTD. is seeking a Customer Service Executive to engage with showroom visitors, provide expert service, and support both local and international customers in a fast-growing precious metals environment.

You will handle over-the-counter sales, assist with orders, conduct KYC checks, and ensure a welcoming showroom. A minimum of one year in customer-facing roles is expected, with strong Excel and communication skills in English.