Customer Service Executive (5 days | Logistics | Freight Forwarding)

EA Recruitment; Singapore; On-site; SGD 33,000 - 36,000; Full time

Benefits offered by this job

AWS

Variable Bonus

Job summary

EA Recruitment is seeking a customer service professional to support the logistics team at Changi Airfreight Centre. The role covers air and sea bookings, documentation, and carrier coordination, reporting to the team manager.

Candidates with 1 year of relevant experience and knowledge of air/sea logistics are preferred; training is provided for those with less experience. Working hours are 9am–6pm, Monday to Friday.

Qualifications

• GCE O’ level or equivalent with at least 1 year of relevant experience.
• Knowledge in air and sea logistics is an advantage.
• Training provided for those with lesser experience.

Responsibilities

• To assist in the Customer Service department & reporting to team manager.
• To handle all sea documentation work like bookings, Bill of Lading etc.
• To handle all bookings for both air and sea.
• To liaise with air and sea carriers.
• To liaise with customers.
• Perform other assigned duties.

Skills

Customer service

Sea logistics

Air logistics

Documentation

Carrier liaison

Education

GCE O'Level qualification

Job description

• Well Established Company

• Basic $3000 - $3200 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Changi Airfreight Centre

• Working hours: Monday to Friday (9am to 6pm)

Job Responsibilities

• To assist in the Customer Service department & reporting to team manager

• To handle all sea documentation work like bookings, Bill of Lading etc

• To handle all bookings for both air and sea

• To liaise with air and sea carriers

• To liaise with customers

• Perform other assigned duties

Job Requirements

• Possess minimum GCE ‘O’ level qualification with at least 1 year of relevant experience

• Knowledge in air and sea logistics is an advantage

• Training provided for those without/lesser experience

We regret that only shortlisted candidates will be contacted.

By applying for this role, you consent to EA Recruitment's PDPA and e2i's PDPA.

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2"i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between works and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.