Customer Service Executive #77559

ANRADUS PTE. LTD.; Singapore; On-site; SGD 21,000 - 36,000; Full time

Benefits offered by this job

AWS

Variable Bonus

Job summary

ANRADUS PTE. LTD. is seeking a Customer Service Executive at the Changi Airfreight Centre.

The role includes managing bookings for air and sea shipments, coordinating with carriers, and communicating with customers to provide updates and handle inquiries. Working hours are 9.00am–6.00PM, five days a week, with transportation provided. The position offers a basic salary up to SGD 3,200 plus AWS and a variable bonus, in a permanent, on-site role.

Qualifications

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed

Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

Skills

Customer service

Air and sea logistics

Independent work

Willing to learn

Education

O Level or equivalent

Job description

Job Description Industry/ Organization Type: Freight Forwarding Position Title: Customer Service Executive Working Location: Changi Airfreight Centre (Transportation Provided) Working Hours: 5 days (Mon - Fri; 9.00am - 6.00PM) Salary Package: Basic salary up to $3,200 + AWS + Variable Bonus Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed