Customer Service Executive (5 days | East | Logistics | Freight Forwarding)

EA RECRUITMENT PTE. LTD.

Singapore

On-site

SGD 29,000 - 36,000

Full time

14 days+
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Benefits offered by this job

AWS
Variable Bonus
Career progression
Changi location

Job summary

EA RECRUITMENT PTE. LTD. is seeking a Customer Service professional to support the team at Changi Airfreight Centre. You will handle sea documentation, air and sea bookings, and carrier communications, while liaising with customers to ensure smooth operations.

The role offers a basic salary of SGD 2,600–3,200 per month, AWS and variable bonus, with a clear path for career progression in a well-established logistics team.

Qualifications

  • Minimum GCE O level qualification with at least 1 year of relevant experience.
  • Knowledge in air and sea logistics is an advantage.
  • Training provided for those with lesser experience.

Responsibilities

  • To assist in the Customer Service department & reporting to team manager.
  • To handle all sea documentation work like bookings, Bill of Lading etc.
  • To handle all bookings for both air and sea.
  • To liaise with air and sea carriers.
  • To liaise with customers.
  • Perform other assigned duties.

Skills

Customer service
Air & sea bookings
Booking coordination
Documentation handling
Carrier liaison

Education

GCE O Level

Job description

  • Well Established Company
  • Basic $2600 - $3200 + AWS + Variable Bonus
  • Excellent Welfare and Benefits + Career progression
  • Working location: Changi Airfreight Centre
  • Working hours: Monday to Friday (9am to 6pm)
Job Responsibilities:
  • To assist in the Customer Service department & reporting to team manager
  • To handle all sea documentation work like bookings, Billof Lading etc
  • To handle all bookings for both air and sea
  • To liaise with air and sea carriers
  • To liaise with customers
  • Perform other assigned duties
Job Requirements:
  • Possess minimum GCE ‘O’ level qualification with at least 1 year of relevant experience
  • Knowledge in air and sea logistics is an advantage
  • Training provided for those without/lesser experience
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