Customer Service Executive

SEVEN SEAS MARITIME SERVICES (SINGAPORE) PTE. LTD.; Singapore; Presencial; SGD 36.000 - 51.000; Jornada completa

Descripción de la vacante

SEVEN SEAS MARITIME SERVICES (SINGAPORE) PTE. LTD. is seeking a detail‑oriented desk administrator to manage RFQs, extract inquiries from multiple portals, and maintain accurate data in D365 and SCINT.

You will support the Commercial Director and team in a fast-paced maritime services environment. The role requires strong English, excellent MS Excel skills, and the ability to work under tight deadlines while collaborating with colleagues across departments.

Formación

• Proficient in English (written and spoken).
• Strong MS Excel skills and MS Office proficiency.
• Ability to meet deadlines under pressure.
• Team player with good interpersonal skills.
• Fast and accurate typing skills.

Responsabilidades

• Handle RFQs within the allocated time, including creating and distributing quotes to clients.
• Download customer inquiries and orders from portals such as Ship-Serv, Sis Commerce, BaseNet, MarineLink and B2B.
• Accurately update relevant information and line items in the ERP systems D365 and SCINT.
• Perform duties as directed by the Commercial Director and/or line manager.

Conocimientos

English proficiency

MS Office (Excel)

Team player

Interpersonal skills

Typing speed

Herramientas

D365

SCINT

Ship-Serv portal

Sis Commerce

BaseNet

Descripción del empleo

Job Description

1. Responsible for handling RFQs within the time allocated including receiving, creating and distributing the quote to the client
2. Download customer inquiry and orders from various internet-based customer portals & e-platforms (i.e. Ship-Serv, Sis Commerce, BaseNet, MarineLink, B2B, etc)
3. Accurately update relevant information and line items in the company ERP system (D365 & SCINT)
4. Perform any other duties as requested by the Commercial Director and/or line manager

Requirements:

• Good spoken and written English
• Excellent MS Office skills (Excel)
• Able to work under constant deadline pressure
• Team player with good interpersonal skills
• Fast and accurate typing skills