Customer Service Executive

CASA CREATION MARKETING PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Part time

Benefits offered by this job

Birthday Leave

Parental Care Leave

Sales coordination training

1-year contract with renewal based on绩

Job summary

Casa Creation Marketing PTE. LTD. is seeking a detail-oriented coordinator to schedule installations, servicing, and repairs, while handling customer communications and administrative tasks.

The role supports sales activities and ensures records and website content are up to date. The ideal candidate holds a Diploma with at least one year in customer-facing roles, proficient in MS Office and accounting software, and demonstrates strong interpersonal and communication abilities, with a

Qualifications

• Minimum Diploma holder.
• Minimum 1 year experience in a customer facing role.
• Proficient in MS Office and computerized accounting systems.
• Possess good interpersonal and communication skills.
• Meticulous and able to multi-task.

Responsibilities

• Coordinate and schedule appointments for installation, servicing, and repairs with customers.
• Manage customer communications, inquiries, reviews, and marketing broadcasts.
• Handle administrative tasks including preparing sales documents, updating records and website content, and tracking vehicle compliance.

Skills

Interpersonal skills

Communication skills

Multi-tasking

MS Office

Accounting software

Education

Diploma

Tools

MS Office

Comput computerized accounting systems

Job description

About Us

Casa Creation is the authorized distributor for SK Magic, one of the world's most advanced home appliance makers originating from Korea. Join us in creating a clean and safe living environment through the pursuit of fundamental health care!

Responsibilities

• Coordinate and schedule appointments for installation, servicing, and repairs with customers.
• Manage customer communications, inquiries, reviews, and marketing broadcasts.
• Handle administrative tasks including preparing sales documents, updating records and website content, and tracking vehicle compliance.

Requirements

• Minimum Diploma holder.
• Minimum 1 year experience in a customer facing role.
• Proficient in MS Office and computerized accounting systems.
• Possess good interpersonal and communication skills.
• Meticulous and able to multi-task.

Perks and Benefits

• Comprehensive leave benefits, inclusive of company initiatives such as Birthday Leave and Parental Care Leave.
• Training covering essential skills such as preparation of sales agreement and coordinating with customers.
• 1-year contract position with the potential for renewal based on performance and business needs.