Customer Service Executive

SG CAR CHOICES 2 PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Benefits offered by this job

Birthday Leave

Parental Care Leave

Sales agreement training

Contract renewal contingent on perf

Job summary

Casa Creation, the authorized distributor for SK Magic in Singapore, seeks a capable coordinator to schedule installations, servicing, and repairs, and to manage customer communications and administrative tasks.

Requirements include a Diploma, at least 1 year in a customer-facing role, and proficiency in MS Office and computerized accounting systems. The role offers a 1-year contract with renewal potential and a supportive team environment.

Qualifications

• Minimum Diploma holder.
• Minimum 1 year experience in a customer facing role.
• Proficient in MS Office and computerized accounting systems.
• Possess good interpersonal and communication skills.
• Meticulous and able to multi-task.

Responsibilities

• Coordinate and schedule appointments for installation, servicing, and repairs with customers.
• Manage customer communications, inquiries, reviews, and marketing broadcasts.
• Handle administrative tasks including preparing sales documents, updating records and website content, and tracking vehicle compliance.

Skills

Customer service

Interpersonal communication

Multi-tasking

Attention to detail

Education

Diploma

Tools

MS Office

Accounting software

Job description

About Us

Casa Creation is the authorized distributor for SK Magic, one of the world's most advanced home appliance makers originating from Korea. Join us in creating a clean and safe living environment through the pursuit of fundamental health care!

Responsibilities

• Coordinate and schedule appointments for installation, servicing, and repairs with customers.
• Manage customer communications, inquiries, reviews, and marketing broadcasts.
• Handle administrative tasks including preparing sales documents, updating records and website content, and tracking vehicle compliance.

Requirements

• Minimum Diploma holder.
• Minimum 1 year experience in a customer facing role.
• Proficient in MS Office and computerized accounting systems.
• Possess good interpersonal and communication skills.
• Meticulous and able to multi-task.

Perks and Benefits

• Comprehensive leave benefits, inclusive of company initiatives such as Birthday Leave and Parental Care Leave.
• Training covering essential skills such as preparation of sales agreement and coordinating with customers.
• 1-year contract position with the potential for renewal based on performance and business needs.