Customer Service & Event Engagement Executive

EMINENCE ORGANIZATION PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A customer experience company in Singapore is seeking individuals to join their Event Team. This role focuses on customer engagement at roadshows and exhibitions, making it ideal for fresh graduates and career switchers from hospitality or service industries. The company offers hands-on training and clear pathways for career progression. Candidates should enjoy interacting with people and have a positive attitude. Opportunities for local and overseas travel are available for strong performers.

Benefits

Hands-on training

Supportive work culture

Career development opportunities

Local and overseas travel for performers

Qualifications

• Enjoy working with people and delivering good service.
• Positive attitude and willingness to learn.
• Comfortable in a customer-facing environment.

Responsibilities

• Welcome and assist customers at event locations.
• Work collaboratively with team members for smooth operations.
• Participate in customer service training sessions.

Skills

Customer service

Teamwork

Communication

Job description

Overview

We are expanding our Customer Experience Event Team and are looking for individuals who enjoy interacting with people and delivering positive customer experiences.

Target Candidates

This role is suitable for fresh graduates and career switchers, including those from retail, hospitality, F&B, tourism, or service-related backgrounds. You will be deployed at roadshows, pop‑up events, and exhibitions across Singapore, supporting customer engagement and event operations.

Comprehensive training will be provided to equip you with the necessary communication, service, and teamwork skills.

Key Responsibilities

• Welcome and assist customers at event locations
• Work collaboratively with team members to ensure smooth event operations
• Participate in customer service and personal development training sessions
• Gradually take on team coordination responsibilities as you progress

Requirements

• Enjoy working with people and delivering good service
• Positive attitude and willingness to learn
• Comfortable working in a team‑based and customer‑facing environment
• Able to adapt to fast‑paced event settings

No prior experience required. Full training will be provided.

What We Offer

• Hands‑on training and on‑the‑job coaching
• Supportive and team‑oriented work culture
• Opportunities to develop communication and customer service skills
• Clear career development pathway based on performance
• Exposure to leadership and team coordination
• Local and overseas travel opportunities for strong performers

Career Progression

We believe in internal development and promote based on attitude, commitment, and performance.

Suitable For

• Fresh graduates
• Career switchers
• Candidates from retail, hospitality, customer service, or service industries
• Individuals seeking personal growth and leadership exposure