Customer Service cum Receptionist

FUJI TECHNICAL CENTRE (S'PORE) PTE LTD; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

FUJI TECHNICAL CENTRE (S'PORE) PTE LTD is hiring for a Customer Service cum Receptionist to manage front desk operations and support across the organization. You will greet visitors, manage passes, answer calls, and provide product and service information.

The role requires basic administration, PO/quotation handling, and record-keeping. Proficiency in office software and good communication are essential for this position in Singapore.

Qualifications

• Education as listed or equivalent.
• Fresh graduates may apply; 1–2 years of related experience preferred.
• Proficiency with standard office software and Google Workspace.
• Strong communication and record-keeping skills.

Responsibilities

• Welcome and greet visitors professionally.
• Register visitors and issue visitor passes.
• Direct visitors to the appropriate department or personnel.
• Answer incoming calls promptly and transfer to staff.
• Take accurate messages and handle telephone inquiries.
• Respond to customer inquiries and provide information on products and services.
• Generate and submit Purchase Orders, quotations, and DO/Invoice/Packing Lists.
• Track and follow up on Purchase Orders and quotations.
• Maintain records and files, prepare reports and documents.
• Process payments, issue receipts, and reconcile daily transactions.

Skills

MS Word

Excel

Outlook

Google Workspace

Customer service

Multitasking

Education

Diploma in Business Administration

GCE/NITEC/O-Level qualifications

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Google Workspace

Visitor management system

Job description

About the role

This is a Customer Service cum Receptionist position responsible for managing front desk operations, handling customer inquiries, and providing administrative support across the organization.

Key responsibilities

• Welcome and greet visitors professionally
• Register visitors and issue visitor passes
• Direct visitors to the appropriate department or personnel
• Answer incoming calls promptly and transfer calls to relevant staff
• Take accurate messages and handle telephone inquiries
• Respond to customer inquiries and provide information on products and services
• Generate and submit Purchase Orders, quotations, and DO/Invoice/Packing Lists
• Track and follow up on Purchase Orders and quotations
• Maintain records and files, prepare reports and documents
• Process payments, issue receipts, and reconcile daily transactions

About you

• GCE N-Level, O-Level, NITEC, Higher NITEC, or equivalent or a Diploma in Business Administration
• 1–2 years in similar industries preferred; fresh graduates may apply
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and Google Workspace
• Ability to operate telephone systems, printers, scanners, photocopiers, and visitor management systems
• Ability to answer inquiries professionally and provide clear information
• Ability to handle customer complaints calmly and communicate with different stakeholders
• Ability to draft emails, prepare reports and memos, and maintain accurate records
• Strong attention to detail, good time management, and ability to multitask
• Able to maintain confidentiality