Customer Service Coordinator (Toh Guan Road)

ALIGN RECRUITMENT PTE. LTD.; Singapore; Vor Ort; SGD 25.000 - 30.000; Vollzeit

Zusammenfassung

ALIGN RECRUITMENT PTE LTD invites a Customer Service Coordinator to join our team at Toh Guan Road. You will handle phone and email inquiries, coordinate shipping paperwork, and help ensure on-time deliveries.

You will monitor shipments, maintain inventory accuracy, and collaborate with other departments. Working hours 9:00 to 17:30, 5.5 days work week; salary up to SGD 2,500.

Qualifikationen

• Relevant working experience.

Aufgaben

• Phone and email customer service support.
• Prepare import/export and shipping paperwork and invoices after shipments close.
• Monitor shipments to ensure clearance and on-time delivery.
• Verify that all operations meet KPIs.
• Assist supervisor with warehouse planning.
• Coordinate with other departments to fulfill orders and deadlines.
• Maintain inventory accuracy and reconcile discrepancies.
• Keep inventory records up to date and report issues.
• Maintain general office housekeeping.
• Ensure a secure workplace.
• Take on any other tasks as directed by supervisor.

Jobbeschreibung

Position: Customer Service Coordinator (Toh Guan Road)

Salary: up to $2500

Working Day: 5.5 Days | Alt Sat

Working Hour: 9am-5.30pm | 9am-1pm

Working Location: Toh Guan Road

Job Responsibilities:

• Phone and email customer service assistance.
• Following the established SOP, prepare import/export and shipping paperwork and invoice orders after shipments have been closed.
• Keep an eye on shipments to make sure they are cleared and delivered on time.
• Verify that all incoming and departing operations meet the Key Performance Indexes.
• Work with the supervisor to plan warehouse operations.
• Work together with other departments to complete orders and on-time delivery.
• Verify that every inventory is accurate.
• Keep thorough records of your inventory levels and report any inconsistencies.
• Take care of general office housekeeping.
• Preserve a secure workplace.
• Complete any additional work-related tasks as directed by a supervisor.

Qualifications & Requirements:

• Relevant working experience.

Align Recruitment Pte Ltd (20C0253)

JJ Tan (Reg No. R23112681)