(Order Processing) Customer Service Coordinator

Search Personnel Pte Ltd; Singapore; Hybrid; SGD 36,000 - 43,000; Full time

Benefits offered by this job

Performance bonus

Handphone allowance

Medical benefits and group insurance

Work from home every Wednesday

Job summary

Search Personnel Pte Ltd in Singapore is seeking a Customer Service & Sales Support Coordinator (Order processing) to join our electronics client’s team.

The role offers hybrid work with WFH every Wednesday, 5-day work week, and a salary up to S$3,500. You will handle orders, inquiries and delivery coordination while supporting purchasing and documentation processes.

Qualifications

• Experience in customer service, sales coordination or order-processing roles.
• Fluent English and Mandarin for business correspondence with Mandarin-speaking clients.
• Proficient in handling purchase orders, delivery orders and shipping coordination.

Responsibilities

• Coordinate with customers and suppliers on sales orders, enquiries and delivery arrangements.
• Process sales orders, purchase orders and delivery orders accurately and promptly.
• Support purchasing, receiving and order fulfilment activities.

Skills

English proficiency

Mandarin proficiency

Customer service

Sales coordination

Education

ITE or Diploma in Business Administration/Logistics

Job description

Customer Service & Sales Support Coordinator (Order processing)

Jalan Bukit Merah | Hybrid WFH Every Wednesday | Up to S$3,500

Join an established electronics company in a customer coordination role supporting sales orders, purchasing and delivery operations.

What You Will Enjoy:

• Up to S$3,500, commensurate with experience
• Performance bonus
• Handphone allowance
• Medical benefits and group insurance
• Work from home every Wednesday
• 5-day work week, Monday to Friday, 9.00am to 6.00pm
• Convenient Jalan Bukit Merah location, near MRT

Responsibilities:

• Coordinate with customers and suppliers on sales orders, enquiries and delivery arrangements.
• Process sales orders, purchase orders and delivery orders accurately and promptly.
• Support purchasing, receiving and order fulfilment activities.
• Handle shipping documentation and coordinate deliveries with relevant parties.
• Maintain accurate records, updates and administrative documentation.
• Provide backup support for supply-chain and operational coordination when required.

Requirements:

• ITE or Diploma qualification in Business Administration, Supply Chain, Logistics or a related field.
• At least 1 to 3 years of relevant customer service, sales coordination, order-processing or administrative experience.
• Comfortable handling purchase orders, delivery orders and shipping-related coordination.
• Proficiency in English and Mandarin is required to handle business correspondence, quotations, service updates and follow-up communication with an existing group of customers who primarily communicate in Mandarin.

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Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, your application may not have been shortlisted by our client. We encourage you to continue your job search to maximise your opportunities. Should a suitable role match your experience, qualifications and preferences, we will reach out to you.