Customer Service Coordinator (Construction)

Recruit Expert Pte. Ltd.; Singapore; On-site; SGD 30,000 - 54,000; Full time

Job summary

Recruit Expert Pte. Ltd. in Singapore is seeking a motivated Customer Support Coordinator to align service activities with client requirements.

You will coordinate with clients on work plans, schedules, and daily job assignments, ensuring smooth communication between site teams and office staff. The role covers receiving and logging requests, issuing job instructions, tracking work orders, and supporting administrative tasks.

Qualifications

• GCE ‘O’ Level or equivalent.
• At least 2 years of customer support experience in the construction industry.
• Strong communication and interpersonal abilities with a customer-focused mindset.
• Self-motivated, responsible, and able to work both independently and collaboratively.

Responsibilities

• Coordinate with clients on service activities, work plans, and scheduling requirements.
• Work closely with operations team to arrange manpower deployment and daily job assignments.
• Receive, log, and process all customer service requests, ensuring proper follow-through.
• Issue job instructions to ground teams and maintain accurate updates of work orders and schedules.
• Monitor equipment usage and records, prepare summary reports, and support general administrative tasks.

Skills

Customer support

Communication

Interpersonal skills

Teamwork

Independent work

Education

GCE 'O' Level

Job description

• Coordinate with clients on service activities, work plans, and scheduling requirements.
• Work closely with operations team to arrange manpower deployment and daily job assignments.
• Receive, log, and process all customer service requests, ensuring proper follow-through.
• Issue job instructions to ground teams and maintain accurate updates of work orders and schedules.
• Monitor equipment usage and records, prepare summary reports, and support general administrative tasks.

Requirements:

• GCE ‘O’ Level or equivalent.
• At least 2 years of customer support experience in theconstruction industry.
• Strong communication and interpersonal abilities with a customer-focused mindset.
• Self-motivated, responsible, and able to work both independently and collaboratively.

Please note that only shortlisted candidates will be notified.

EA Licence: 19C9701

Registration: R1326740