Customer Service & Contracts Analyst (Manufacturing)

RN CARE PTE. LTD.; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

A manufacturing company in Singapore is seeking a detail-oriented individual to manage contract agreements and sales order activities. The role encompasses supporting customer inquiries and ensuring compliance with company SOPs. Candidates should possess a diploma in Business or Engineering and have at least 2 years of customer service experience in a manufacturing setting. This position offers a chance to contribute significantly to team reporting and operational efficiency in a supportive environment.

Qualifications

• Minimum 2 years of working experience in customer service experience in a manufacturing environment.
• Minimum Diploma in Business or Engineering.

Responsibilities

• Support in maintaining all contract agreements as per company SOP.
• Assist with the creation, review and analysis of contractual documents.
• Manage sales order activities accurately and timely.
• Answer customer inquiries regarding order and delivery status.
• Support in generating department reports.
• Handle import and export shipments.
• Conduct timely contract reviews and ensure compliance.

Skills

Customer service experience

Contract management

ERP systems

Report generation

Education

Diploma in Business or Engineering

Job description

A manufacturing company in Singapore is seeking a detail-oriented individual to manage contract agreements and sales order activities. The role encompasses supporting customer inquiries and ensuring compliance with company SOPs. Candidates should possess a diploma in Business or Engineering and have at least 2 years of customer service experience in a manufacturing setting. This position offers a chance to contribute significantly to team reporting and operational efficiency in a supportive environment.