Customer Service Concierge

Golden Shield; Singapore; On-site; SGD 28,000 - 42,000; Full time

Benefits offered by this job

Wage increments

Performance bonuses

Festive incentives

Training upgrade

Job summary

Golden Shield in Singapore is seeking front-of-house customer service concierge officers to greet visitors, manage deliveries, handle enquiries and register guests at lobbies and front desks.

These roles require staying alert to access control and security procedures while delivering excellent service. Both full-time and part-time schedules are available; company benefits include wage increments, performance bonuses, festive incentives, and training upgrades.

Qualifications

• Strong customer service background.
• Willingness to learn security procedures.
• Ability to register guests and handle deliveries.

Responsibilities

• Greet visitors at lobby/front desk.
• Manage deliveries and inquiries.
• Register guests and issue visitor passes.
• Monitor and follow access control procedures.

Skills

Customer service

Security awareness

Guest registration

Delivery handling

Job description

Front-of-house concierge officers combining customer service with security awareness for lobbies and front desks. Full-time and part-time schedules available.

Our Customer Service Concierge officers are the first point of contact at a building's lobby or front desk — greeting visitors, managing deliveries, handling enquiries and registering guests, while staying alert to access control and security procedures.

Both full-time and part-time schedules are available. This role suits candidates with a strong customer service background who also want security industry experience. Benefits include annual wage increments, performance bonuses, festive period incentives, and company-paid upgrading training.