Customer Service Associate (Temp Part-Time)

Jan and Elly Academy; Singapore; On-site; SGD 14,000 - 19,000; Part time

Benefits offered by this job

CPF contribution

Job summary

Jan and Elly Academy in Singapore seeks a friendly Customer Service Associate for a temporary part-time role starting in November 2026 at iMall (Marine Parade / East).

The position pays SGD 12 per hour plus CPF and requires working on Wednesdays, Saturdays and Sundays with weekday 2pm-9pm and weekend 9am-6pm shifts. Immediate availability is preferred.

Qualifications

• Friendly, confident and professional communication skills
• Organised, detail-oriented and able to multitask with a strong sense of accountability
• Comfortable interacting with parents and young children

Responsibilities

• Be the first point of contact for parents and visitors
• Handle walk-in enquiries, phone calls, and messages promptly
• Support student arrival, waiting and dismissal
• Assist teachers with day-to-day centre operations (cleanliness, inventory)

Skills

Communication skills

Organised and detail-oriented

Interacting with parents and children

Job description

Location:iMall (Marine Parade / East)

Jan & Elly is an established English Language School, focused on teaching Phonics and English to 4-12 year olds.

We’re looking for a friendly, organised and responsibleCustomer Service Associateto join our team on atemporary part-time basis (November 2026).

$12 per hour + CPF, available immediately.

What You’ll Do

• Be the first point of contact for parents and visitors

• Handle walk-in enquiries, phone calls, and messages in promptly and in timely manner

• Support student arrival, waiting and dismissal

• Support teachers with day-to-day centre operations (such as centre cleanliness and inventory management)

What We’re Looking For

• Friendly, confident and professional communication skills

• Organised, detail-oriented and able to multitask with a strong sense of accountability

• Comfortable interacting with parents and young children

• Able to commit toworking on Wednesdays, Saturdays and Sundays
  Weekday hours: 2pm-9pm (incl 30 min lunch break)
  Weekend hours: 9am-6pm (incl 1 hour lunch break)

• No experience required, on-the-job guidance provided