Customer Service Associate (Central) (Part-Time)

J & E SELETAR PTE. LTD.; Singapore; On-site; SGD 14,000 - 19,000; Part time

Job summary

Jan & Elly, an English language school at Woodleigh Mall, seeks a friendly, organised Customer Service Associate for January 2027 onwards. This part-time role runs Mondays and Tuesdays, 2pm–9pm, including a 30-minute lunch break.

Pay is SGD 12 per hour plus CPF. You'll be the first point of contact for parents and visitors, handle enquiries, support student arrivals and dismissals, and assist teachers with day-to-day centre operations such as cleanliness and inventory management.

Qualifications

• Friendly, confident and professional communication with parents and visitors.
• Organised, detail-oriented and able to multitask with accountability.
• Comfortable interacting with parents and young children.

Responsibilities

• Be the first point of contact for parents and visitors.
• Handle walk-in enquiries, phone calls, and messages promptly.
• Support student arrival, waiting and dismissal.
• Support teachers with day-to-day centre operations (cleanliness, inventory).

Skills

Communication skills

Job description

Location: Woodleigh Mall

Schedule : From January 2027 - Mondays and Tuesdays, 2pm-9pm

Jan & Elly is an established English Language School, focused on teaching Phonics and English to 4-12 year olds.

We're looking for a friendly, organised and responsible Customer Service Associate to join our team on a part-time basis (January 2027 onwards) .

$12 per hour + CPF.

What You'll Do

• Be the first point of contact for parents and visitors
• Handle walk-in enquiries, phone calls, and messages in promptly and in timely manner
• Support student arrival, waiting and dismissal
• Support teachers with day-to-day centre operations (such as centre cleanliness and inventory management)

What We're Looking For

• Friendly, confident and professional communication skills
• Organised, detail-oriented and able to multitask with a strong sense of accountability
• Comfortable interacting with parents and young children
• Able to commit to working on Mondays and Tuesdays, 2pm-9pm (incl 30 min lunch break)
• No experience required, on-the-job guidance provided